Autumn Spikes
Alameda
Summary
Detail-oriented administrative and security professional with experience in government offices, healthcare reception, and multi-site security supervision. Strong background in records management, confidentiality, compliance, and public-facing communication. Consistently trusted in high-accountability environments to work with discretion, accuracy, and professionalism. Seeking an entry-level court, government, or legal administrative role with long-term growth opportunities.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Security Officer
PAL American security
Oakland
08.2025 - Current
- Conduct car and foot patrols across two large vacant buildings, ensuring property safety.
- Monitor site phones and compete hourly DARs, Detex tours, and observation reports with accuracy and consistency.
- Identify and report potential safety or security concerns promptly, maintaining compliance with company protocols.
- Maintain professional presence while supporting building security operations and client expectations.
Homecare Professional
Homecare Professionals
Dublin
03.2025 - Current
- Deliver compassionate care and support to clients, maintaining professionalism and confidentiality.
- Document care activities accurately to ensure consistent service and record-keeping compliance.
- Assist clients with daily routines, health monitoring, and personal needs.
- Followed care plans and protocols as instructed by healthcare providers.
Security Supervisor
AEGIS Security & Investigations Inc.
San Francisco
10.2023 - 01.2025
- Supervised daily operations of security personnel across multiple residential and commercial properties.
- Trained, mentored, and evaluated personnel on post orders, emergency response, and professional conduct.
- Conducted inspections, audits, and reports to ensure compliance with regulations and company standards.
- Maintained accurate incident reports, logs, and documentation to support operational accountability.
- Collaborated with management to enhance team performance and operational efficiency.
- Communicated with law enforcement agencies regarding security-related issues and updates.
Administrative Assistant
Youthworks Summer Program
Berkeley
07.2022 - 01.2023
- Supported office operations, organized and maintained official records and documentation.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Assisted with professional communications with residents and external contacts.
- Ensured confidentiality while supporting management in clerical tasks.
Education
Associate of Arts - Public Administration
College of Alameda
Alameda, CA 01.2025 - 12.2026
Skills
- Microsoft Word, Outlook
- Investigative tools
- Asset protection
- CCTV monitoring
- Digital record keeping
- Scheduling and calendar management
- Customer service & professional email communication
Languages
Spanish
Professional
Certification
- California Guard Card (Active)
- Power to Arrest Certification
- Arrest, Search, and Seizure Certification
- Terrorism Awareness / Weapons of Mass Destruction Training
- HIPAA Compliance Training
- Home Care Aide License (CA)
Timeline
Security Officer
PAL American security
08.2025 - Current
Homecare Professional
Homecare Professionals
03.2025 - Current
Associate of Arts - Public Administration
College of Alameda
01.2025 - 12.2026
Security Supervisor
AEGIS Security & Investigations Inc.
10.2023 - 01.2025
Administrative Assistant
Youthworks Summer Program
07.2022 - 01.2023