Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Autumn Lucas

Montréal,QC

Summary

I am interested in learning new skills in order to advance my own through experience.

Overview

4
4
years of professional experience

Work History

Dawson Boys and Girls Club (BGC Dawson)

Cindy
06.2022 - Current
  • Instructed players on different game techniques and managed training schedule to develop skills.
  • Acted as positive role model for team participants and in community.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.
  • Provided guidance to clients in overcoming challenges and identifying opportunities.

Cashier

Michelle
10.2021 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.

Cashier / Retail Associate

Floyd
05.2019 - 08.2023
  • Assisted customers by answering questions and fulfilling requests.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Greeted all customers warmly to build welcoming and positive atmosphere within store.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.

Hostess / Waitress

Tony
04.2021 - 08.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials, and took drink orders.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Provided recommendations on menu items and upsold food and drinks to increase sales.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.

Education

Bachelor of Arts - English And History

Concordia University
1455 Blvd. De Maisonneuve Ouest, Montreal, Quebec
06.2025

Skills

  • Talent Scouting
  • Verbal and Written Communication
  • Individual Trainings
  • Skill Development

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Dawson Boys and Girls Club (BGC Dawson)

Cindy
06.2022 - Current

Cashier

Michelle
10.2021 - Current

Hostess / Waitress

Tony
04.2021 - 08.2022

Cashier / Retail Associate

Floyd
05.2019 - 08.2023

Bachelor of Arts - English And History

Concordia University

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Autumn Lucas