Autumn Lopez
Apple Valley
Summary
Resourceful Educator experienced in developing and cultivating learning environments for students to build confidence and enhance knowledge. Driven to ensure students meet educational goals within timeframe allotted.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Private Educater
Sky Mountain
Apple Valley
08.2024 - Current
- Responsible for teaching all subjects for grades Pre-K & Kindergarten, including Reading, Writing, Math, Social Studies, Science, Geography, Special Interests, and more
- Implementing a positive and disciplined environment to support learning
- Using both standardized and home-based curriculum to uphold student to state standards of education
Cashier
99 Cent Store
Victorville
05.2023 - 02.2024
- Cash handling, working in fast paced environment, along with stocking merchandise
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Cashier
Shell / Speedway
Victorville
02.2018 - 05.2019
- Helping a variety of customers throughout the day, in which communication skills were used to provide politeness and knowledge.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Resolved customer complaints professionally in accordance with company policy.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Usher
Cinemark
Victorville
10.2016 - 12.2017
- Directing and helping customers; accomplishing duties in a fast-paced environment, based on a strict daily schedule.
- Actively monitored crowd control during large gatherings.
Cashier
Ross Dress for Less
Hesperia
06.2015 - 02.2016
- Hands-on work with cash register, fitting room experience, customer service
- Assisted customers over the phone regarding store operations, and product information.
- Followed company security procedures for handling large sums of money.
Education
Associate of Science - Psychology
Victor Valley College
Victorville, CA05-2023
High School Diploma -
Silverado High School
Victorville, CA01-2014
Skills
- Adaptability
- Communication
- Dependable/ Assistive
- Leadership
- Organized
- Resourceful
- Time Management
- Customer service
- Student engagement
Certification
Applied Developmental Psychology, 05/01/23, Victor Valley College
Additional Information - Customer Service Experience
- 2+ years experience in cashier work
- Extensive experience in different variations of customer service, including: fitting room, loss prevention, greeter, upselling, rewards programs, crowd control
- Adept at providing and maintaining a clean environment
Timeline
Private Educater
Sky Mountain
08.2024 - Current
Cashier
99 Cent Store
05.2023 - 02.2024
Cashier
Shell / Speedway
02.2018 - 05.2019
Usher
Cinemark
10.2016 - 12.2017
Cashier
Ross Dress for Less
06.2015 - 02.2016
Associate of Science - Psychology
Victor Valley College
High School Diploma -
Silverado High School