Autumn Kell
Leamington,ON
Summary
Dynamic and organized volunteer with a proven track record at MCC Thrift on Mill, enhancing customer satisfaction through exceptional service and attractive merchandise displays. Skilled in relationship building and problem-solving, I consistently contributed to sales revenue and operational efficiency, fostering a positive shopping environment and supporting continuous improvement initiatives.
Overview
5
5
years of professional experience
Work History
Volunteer
MCC Thrift on Mill
09.2024 - 02.2025
- Enhanced customer satisfaction by providing friendly and efficient service at the thrift store''s checkout counter.
- Assisted shoppers in locating specific items, resulting in improved customer experiences and return visits to the store.
- Contributed to overall store success by consistently achieving performance goals set forth by management in terms of sales revenue, customer service standards, and operational efficiency.
- Provided valuable feedback on store policies, procedures, and layout, contributing to continuous improvement efforts within the organization.
- Boosted sales revenue by creating attractive merchandise displays and maintaining a clean, organized shopping environment.
- Developed strong product knowledge to provide informed recommendations for customers seeking assistance with their purchases.
Babysitter
Community and Family Friends
01.2020 - 09.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
Volunteer
St. Lawrence College
01.2023 - 02.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Student Sept.2022-Sept.2024
Ernestown Secondary School
Odessa, ONHigh School Student
Leamington District Secondary School
Leamington, ON06-2026
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Leadership qualities
- Attention to detail
- Flexible schedule
- Relationship building
- Customer service
Languages
English
Professional Working
Honor Role 2022-2024
Academic achievement of a consistent grade of over 80%
Timeline
Volunteer
MCC Thrift on Mill
09.2024 - 02.2025
Volunteer
St. Lawrence College
01.2023 - 02.2023
Babysitter
Community and Family Friends
01.2020 - 09.2024
High School Student Sept.2022-Sept.2024
Ernestown Secondary School
High School Student
Leamington District Secondary School
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