Autumn Jourdan
Los Angeles,CA
Summary
First Aid Responder and Sport Rehabilitator with 12 years of Sports Therapy expertise under various supervisors. Versatile professional with backgrounds in customer service, sales, waitressing, warehouse packing, and volunteering. Passionate about aiding individuals in achieving physical goals and dedicated to ongoing learning in sports rehabilitation.
Overview
9
9
years of professional experience
Work History
First Aid Responder / Sports Rehabilitator
St. Monica Catholic High School
07.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Developed a positive rapport with student-athletes, promoting trust in the athletic training process.
- Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice, or while exercising.
- Provided emergency care to injured athletes during games and practices, minimizing further complications or damage.
- Coordinated care with team doctors, athletes, families, and coaches.
- Applied therapeutic modalities and procedures to treat injuries.
- Delivered emergency care for injured athletes on field or at sporting events.
- Communicated effectively with parents regarding their child''s injury status, recovery plan, and return-to-play timeline.
- Administered first aid and CPR in athletic environments to address emergency situations.
Front Office Receptionist
The Hoxton
11.2022 - 06.2023
- Delivered quality service by providing warm and welcoming environment.
- Followed checklists for shift start and end to help with smooth transitions.
- Handled customer complaints with poise and grace.
- Promptly checked guests in and out from their rooms.
- Upheld good conversation with large amounts people from varying backgrounds.
- Prepared greeting cards and drawings for VIP guest to make their experience exquisite.
Waiter
Brocket Hall
05.2022 - 07.2022
- Delivered quality service by providing warm and welcoming environment.
- Followed checklists for shift start and end to help with smooth transitions.
- Handled customer complaints with poise and grace.
- Promptly cleared and set tables to minimise wait times.
- Upsold sides and beverages to increase restaurant revenue.
- Prepared cutlery and napkins to pristine standards for events (weddings/ birthdays).
- Covered large parties and events.
Breakfast Waitress
Comet Hotel
06.2021 - 06.2022
- Ensure setup is complete each morning for the breakfast buffet and fresh foods are always available during the service hours.
- Address visitor questions and requests promptly, courteously, and efficiently.
- Clean the breakfast area, including the tables, chairs, and buffet bar as needed, and empty garbage.
- Remove plates and dishes from tables throughout the breakfast service using appropriate techniques for removing plates, glasses, and silverware promptly.
- Follow health and safety protocols to clean and sanitize service lines, beverage dispensers, and other equipment.
Student Sports Therapist (Men’s Basketball)
University of Hertfordshire
10.2021 - 04.2022
- Multitask efficiently in fast-paced situations.
- Before a competition used strapping, taping and massage techniques where necessary to help increase player performance.
- Provided emergency aid and basic life support in an athletic environment to support athlete well being.
- Examined and assessed injuries and determined whether the athlete could continue safely with the game or practice.
- Treated and managed injuries to alleviate pain.
- Rehabilitated injuries by using manual therapy techniques, exercise and therapeutic modalities to increase players longevity.
- Coordinated referrals to other practitioners in athlete needed extra treatment.
Student Sports Therapist
OA Rugby Club
06.2021 - 11.2021
- Learned how to work under pressure and in different weathers.
- Mentally and physically prepare athletes before a competition by using strapping, taping and massage techniques where necessary.
- Provided emergency aid and basic life support in an athletic environment to support athlete well being.
- Examined and assessed injuries and determined whether the athlete can continue safely with practice or the game.
- Treated and managed injuries to alleviate pain.
- Rehabilitated injuries by using manual therapy techniques, exercise and therapeutic modalities.
- Created and monitored rehabilitation programmes appropriate to the injury.
Student Sports Therapist
Oaklands College
02.2021 - 06.2021
- Mentally and physically prepare athletes before a competition and use strapping, taping, and massage techniques where necessary.
- Administered emergency first aid and basic life support in an athletic environment.
- Examined and assessed injuries and determined whether the athlete can continue safely with the game or practice.
- Moved around in-between sports to see the difference in requirements.
- Treated and managed injuries to alleviate pain.
- Rehabilitated injuries by using manual therapy techniques, exercise and therapeutic modalities.
- Designed and monitored rehabilitation programmes appropriate to the injury.
Student Sports Therapist (American Football)
University of Hertfordshire
11.2019 - 02.2020
- Mastered listening, persistence, and being professional.
- Learned new tapping techniques and skills pertaining to each athlete.
- Provided emergency aid and basic life support in an athletic environment that was sometimes obstructed.
- Treated and managed injuries to alleviate pain.
- Rehabilitated injuries by using manual therapy techniques, exercise and therapeutic modalities.
- Designed and monitored rehabilitation programmes appropriate to the injury and the position the athlete was playing.
- Developed an understanding of the sport and the injuries that could be involved to better help athletes.
Sales Representative/ Customer Service
The American Girl Store
11.2016 - 07.2018
- Developed strong, ongoing relationships with customers.
- Coordinated with other team members and departments to optimize the sales effort.
- Maintained a positive, empathetic, and professional attitude towards customers always.
- Acknowledging and resolving customer complaints.
- Had good knowledge of the products inside and out so that I could answer questions and be of good help.
- Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
- For security when opening the registers in the morning and closing them in the evening required the money in the till to be counted and updated in the system.
Education
BSc - Sports Rehabilitation (sandwich year)
University of Hertfordshire
Hatfield, Hertfordshire07.2022
Foundation Year -
University of Hertfordshire
Hatfield, Hertfordshire 06.2018
Introduction To Kinesiology -
Santa Monica College
Santa Monica, CA06.2017
Highschool Diploma -
St. Monica Catholic Highschool
Santa Monica, CA06.2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Dependable and responsible
- Multitasking
- Calm under pressure
- Active listening
- Time management
- Athletic taping
- Injury prevention
Timeline
First Aid Responder / Sports Rehabilitator
St. Monica Catholic High School
07.2023 - Current
Front Office Receptionist
The Hoxton
11.2022 - 06.2023
Waiter
Brocket Hall
05.2022 - 07.2022
Student Sports Therapist (Men’s Basketball)
University of Hertfordshire
10.2021 - 04.2022
Breakfast Waitress
Comet Hotel
06.2021 - 06.2022
Student Sports Therapist
OA Rugby Club
06.2021 - 11.2021
Student Sports Therapist
Oaklands College
02.2021 - 06.2021
Student Sports Therapist (American Football)
University of Hertfordshire
11.2019 - 02.2020
Sales Representative/ Customer Service
The American Girl Store
11.2016 - 07.2018
BSc - Sports Rehabilitation (sandwich year)
University of Hertfordshire
Foundation Year -
University of Hertfordshire
Introduction To Kinesiology -
Santa Monica College
Highschool Diploma -
St. Monica Catholic Highschool
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