Customer service-oriented professional with exceptional multitasking and problem-solving abilities. Experienced in fast-paced working environments and committed to delivering positive experiences that leave a lasting impression.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hostess
Moxies
Barrie , ON
07.2022 - 12.2022
Greeted incoming guests to escort them to the assigned dining area.
Promptly answered phones to record and confirm reservations.
Assembled the appropriate seating to provide a smooth execution for scheduled events.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Supported serving staff by maintaining a presentable dining room, ready for guests.
Veterinary Assistant/Receptionist
Holland Street Veterinary Services
Bradford, ON
06.2017 - 05.2022
Greeted customers, answered general questions, advised on animal care, and directed to appropriate locations in an AAHA-accredited hospital.
Fulfilled all reception duties including booking appointments, answering phones and emails, completing follow-ups and reconciling end of night duties.
Passionate about animal nutrition, excellent client communication, and gold standard patient care.
Experienced with using Avimark software. Responsible for implementing inventory, employee discounts and price increases.
Assisted doctors and technicians during examinations and procedures by performing intakes, using restraint techniques, and handling instruments.
Assists with euthanasia, radiology, ultrasounds, blood collection, nail trims and grooming procedures. Administered immunizations and other medications as prescribed.
Maintained a pristine clinic by performing daily cleaning duties and packing surgical instruments and drapes for autoclave sterilization.
Trained new veterinary staff on office protocol.
Model & Actress
Carolyn's Model & Talent Agency
Mississauga, ON
03.2015 - 03.2017
Assembled and maintained portfolios and traveled to go-sees to obtain jobs.
Acted in American Gothic, Heroes Reborn, Ransom, and in an online awareness video. Attended and competed in CMTC 2016 and 2017.
Volunteer Merchandiser
Paws & Claws
Braford, ON
03.2012 - 12.2012
Monitored stock to maintain the appropriate quantity of featured product.
Inspected shelves and product cases for expired stock.
Cleaned and organized display cases, shelves and aisles.