Autumn Benjermen
Sacramento
Summary
I'm a person that learns quickly at whatever task needing to be performed. I work well w/my co-workers. Organized.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
18
18
years of professional experience
Work History
Receptionist/Office Manager
Disciples Truck Driving Academy
08.2018 - Current
- Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
- Partner with HR to maintain office policies as necessary.
- Coordinate with IT department on all office equipment.
- Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
- Managed contract and price negotiations with office vendors, service providers, and office lease.
- Provided general support to visitors.
- Responsible for creating Power Point slides and making presentations.
- Managed executives' schedules, calendars, and appointments.
- Responsible for managing office services by ensuring office operations and procedures are organized.
PICKER
Amazon
10.2024 - 02.2025
- Worked fast to meet assigned daily picking quotas.
- Pulled orders quickly to maintain demanding productivity goals.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
JANITOR
SKY RIVER CASINO
07.2022 - 01.2023
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Facility Service Technician
SBM/Apple Warehouse
02.2015 - 07.2018
- Performed cleaning duties for lobby, bathrooms, offices and conference spaces.
- Routinely responded to service calls, including waste receptacles, spills and safety hazards.
- Managed office and janitorial supplies to ensure daily and weekly service requests are met without interruption of product(s) availability.
- Assist senior custodial staff with maintenance request and repairs as needed.
- Perform daily checklist throughout facilities, including cleaning floors, wiping down glass entryways and collecting/emptying waste baskets.
- Respond immediately to calls from senior staff/personnel to resolve any and all safety incidents related to spills and wet floors resulting from ceiling leaks, plumbing problems, as a result it decreased accidents by 95%.
- Assist with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules to ensure proper protocols and policy procedures are met.
Personal Assistant/House Manager
Private Client
08.2010 - 01.2015
- Acted as the first point of contact: dealing with email correspondence and phone calls.
- Managed and organized meetings and appointments, often controlling access to the manager/executive.
- Booked and arranged travel, transport accommodations for client and family.
- Planned and prepared meals, including diets, to ensure allergies are aligned with clients medical concerns to meet clients health goals.
- Shopped for household goods and groceries on an as needed basis, including maintaining budget, organizing pantry and personal space to ensure health and safety concerns are met at all times.
Sales Associate
Burlington Coat Factory
04.2007 - 08.2007
- Served customers by helping them select products.
- Drove sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Greeted and received customers in a welcoming manner and responded to customers' questions.
- Directed customers by escorting them to racks and counters.
- Documented sales by creating or updating customer profile records.
Education
High School Diploma -
Richmond High
Richmond, CA06-2003
Skills
- Work independently
- Sweeping and mopping
- Punctuality
- Restroom sanitation
- Order picking and processing
- Packing and shipping
- Organization skills
- Time management
Timeline
PICKER
Amazon
10.2024 - 02.2025
JANITOR
SKY RIVER CASINO
07.2022 - 01.2023
Receptionist/Office Manager
Disciples Truck Driving Academy
08.2018 - Current
Facility Service Technician
SBM/Apple Warehouse
02.2015 - 07.2018
Personal Assistant/House Manager
Private Client
08.2010 - 01.2015
Sales Associate
Burlington Coat Factory
04.2007 - 08.2007
High School Diploma -
Richmond High
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