Autmn Calvillo
San Bernardino
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in a retail role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Bacio Di Latte
10.2024 - Current
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Retail Sales Advisor
H&M Retail
11.2024 - 02.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Greeted customers in a friendly and professional manner, ensuring customer
satisfaction. - Worked flexible schedule and extra shifts to meet business needs.
- Handled high-volume sales periods with professionalism, efficiently managing large quantities of transactions.
Crew Member
McDonald's
11.2023 - 10.2024
- Performed cashier duties such as accepting payments, issuing change, and
counting money back to customers. - Coordinated with other crew members to complete assigned tasks quickly and
effectively. - Cross-trained in multiple positions within the store as needed.
- Placed orders into POS systems and handled cash and credit transactions.
- Memorized food and drink recipes to prepare orders with speed and accuracy
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Cajon Highs School
High School Diploma -
San Andreas High School
Skills
- Sorting and labeling
- Effective problem solver
- Customer-focused
- Cash handling
- Employee training and development
- Customer engagement
- Time management
- Multitasking and organization
Certification
CPR Certified
Intro to Health Careers
Basic Life Saving Skills from the American Heart Association
Highest class grade in Medical Terminology B
Competency in Medical Terminology
Overachievement in Mathematics
Achievement in Mathematics
Timeline
Retail Sales Advisor
H&M Retail
11.2024 - 02.2025
Crew Member
Bacio Di Latte
10.2024 - Current
Crew Member
McDonald's
11.2023 - 10.2024
High School Diploma -
San Andreas High School
High School Diploma -
Cajon Highs School
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