Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

AUSTINE DUASO

#5G- 977 Mohawk Road East Hamilton,Ontario

Summary

Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.

Overview

3
years of professional experience
1
Certification

Work History

Hudson’s Bay

Sales Associate
07.2022 - Current

Job overview

  • Solved customer challenges by offering relevant products and services.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Built relationships with customers and community to promote long term business growth.
  • Set and achieved company defined sales goals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Chicago Style Pizza

Pizza Cook
06.2021 - 07.2022

Job overview

  • Prepared raw materials for cooking by cutting vegetables and preparing dough
  • Cooked assembled pizzas in oven, removed when done, allowed to cool, cut and boxed completed orders, entering real-time preparation updates in electronic system from start to finish
  • Prepared fresh dough and other pre-made items, following store recipes to mix ingredients, allowing for sufficient rising or cooking and placing in cooler for storage until needed
  • Prepared ingredients ahead of time to promote efficiency in dish garnishing
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff

Saint Vincent de Paul Retail Outlet

Volunteer
09.2021 - 11.2021

Job overview

• Helped Sort, load, and clean customer donations

  • Used strong interpersonal communication skills to convey information to others.
  • Delivered to customers
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Cleaned and sanitized donated items.
  • Completed daily domestic tasks in shelters and group homes to assist people in need.
  • Built partnerships with related organizations to develop support and gain greater attention for important issues.

Saint Jean De Brebéuf

Assistant Cook
09.2020 - 11.2020

Job overview

  • Prepared food orders to support waitstaff and other team members
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
  • Kept kitchen clean and organized by performing daily maintenance tasks
  • Prepared and cooked meals according to recipes and customer specifications
  • Prepared food items in compliance with recipes and portioning control guidelines
  • Developed strategies to enhance catering and retail food service revenue and productivity goals
  • Developed menus, pricing and special food offerings to increase revenue and customer satisfaction

Education

Mohawk College
Hamilton, Ontario

Computer Systems Technology - Network Engineering
2025

St. Jean De Brebéuf Catholic Secondary School
Hamilton, Ontario

High School Diploma
2022

Skills

  • Customer Service Expertise
  • Proficiency in network protocols such as TCP/IP, DNS, or DHCP
  • Proficiency in operating systems like Windows Server or Linux
  • IT Support and Troubleshooting
  • Experience with network monitoring and troubleshooting tools like Wireshark
  • Knowledge of network security principles and technologies such as firewalls or VPNs
  • MS Office Proficiency
  • Experience with virtualization technologies such as VMware or Hyper-V
  • Improve collaboration and teamwork
  • Facilitate innovation and adaptability
  • Enhance productivity and efficiency
  • Organization and Time Management

Certification

Health and Safety Certificate (2023) Certified in WHMIS Training (2020) and Global Harmonization Training (2020) Preventing Disease Transmissions Training (2020)

Timeline

Sales Associate

Hudson’s Bay
07.2022 - Current

Volunteer

Saint Vincent de Paul Retail Outlet
09.2021 - 11.2021

Pizza Cook

Chicago Style Pizza
06.2021 - 07.2022

Assistant Cook

Saint Jean De Brebéuf
09.2020 - 11.2020

Mohawk College

Computer Systems Technology - Network Engineering

St. Jean De Brebéuf Catholic Secondary School

High School Diploma
AUSTINE DUASO