Austin Young
Calgary,AB
Summary
My name is Austin. I am a motivated and ambitious person who is looking to broaden my professional horizons and establish a rewarding career. I thrive in dynamic environments and enjoy being consistently engaged in order to be productive. I’m good at fixing issues as they arise and am very self sufficient once given a task to accomplish. If there are any questions you may have, feel free to reach out. I look forward to hear from you soon, thank you. Austin
Overview
6
6
years of professional experience
Work History
Service Advisor
Woodridge Ford Lincoln
01.2025 - Current
- Worked through extensive training to learn the PBS software.
- Shadowed other experienced service advisors to learn common sales points to upsell services.
- Performed customer check-ins, assessed vehicle condition through walk-around inspections, and identified required maintenance based on mileage. Informed customer of realistic completion times and booked shuttle for customer to reach their destination.
Service Porter
Woodridge Ford and Lincoln
07.2022 - 12.2024
- Picked up and delivered vehicles from many different locations all over including Calgary, Airdrie, Canmore
- Interior and exterior details on Lincoln and loaner vehicles for customers.
- Performed road tests on vehicles to validate repair work fixed customer concerns.
Retail Sales Associate
Canadian Tire (Sports/Hunting)
10.2021 - 07.2022
- Rearranged aisles, sections, and displays to showcase seasonal sporting goods.
- Sharpened skates to different depths in a timely manner during the winter months.
- Kept knowledge on most sports and activities to help customers with certain purchases that better pertain to what they need.
Concrete Restoration Labourer
Durwest Construction
05.2021 - 09.2021
- Performed repetitive physical activities such as heavy lifting, climbing scaffolding, standing/walking in heat and unloading/loading trailers of materials and tools.
- Operated a large variety of machines and tools such as Jackhammers, industrial generators, concrete floor grinders, hand tools and many more.
- Maintained OSHA safety guidelines while working at an efficient pace to increase all work output.
- Finished concrete surfaces inside and outside parking structures and balconies to prepare for waterproof coating.
- Helped manage/direct and supervise temporary workers on certain jobsite to ensure tasks get completed.
Retail Sales Associate
Canadian Tire (Automotive/Tools)
10.2020 - 05.2021
- Spent a large amount of time working in warehouse spaces for picking items for the floor or putting away truck loads as they were delivered.
- Moved and sorted automotive pallets such as car batteries, tires, rims and much more into a confined space with easy accessibility for parts personnel.
- Expanded knowledge on automotive and tools department to better understand and assist customers with their needs.
Retail Sales Associate
Canadian Tire (Automotive/Tools)
04.2019 - 03.2020
- Completed entire isle reconstruction for new products or seasonal exchange as well as building display ends for products
- Kept proficient knowledge on most tools and how they work as well as basic automotive knowledge to help customers with what they need.
- Assessed issues within the department and worked in a team environment in order to help correct and increase flow of the workplace.
Education
High School Diploma -
Dr. E. P. Scarlett High School
Calgary, AB06.2020
Skills
- Time Management
- Punctual
- Problem-Solving
- Fast Learner
- Attentive to detail
- Proficient with Microsoft office
- Multi-tasking
- Working under stress
References
Available upon request
Timeline
Service Advisor
Woodridge Ford Lincoln
01.2025 - Current
Service Porter
Woodridge Ford and Lincoln
07.2022 - 12.2024
Retail Sales Associate
Canadian Tire (Sports/Hunting)
10.2021 - 07.2022
Concrete Restoration Labourer
Durwest Construction
05.2021 - 09.2021
Retail Sales Associate
Canadian Tire (Automotive/Tools)
10.2020 - 05.2021
Retail Sales Associate
Canadian Tire (Automotive/Tools)
04.2019 - 03.2020
High School Diploma -
Dr. E. P. Scarlett High School
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