Excel
Austin Young
Edmonton,AB
Summary
Diligent and thorough Shipping and Receiving Clerk with excellent attention to detail and in-depth understanding of shipment tracking and support. Keeps center moving smoothly with accurate records and timely processing. Careful about finding and correcting errors. Reliable professional trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Shipping and Receiving Clerk
Steel Craft Door Products
Edmonton, Alberta
06.2023 - Current
- Received incoming shipments, inspected contents, and verified invoices.
- Prepared outgoing shipments according to customer requests and company policies.
- Assisted with cycle counts to ensure accuracy of inventory records.
- Maintained a clean and safe work environment by adhering to safety regulations.
- Assisted customers with loading their vehicles when necessary.
- Inspected products for damages or defects prior to stocking shelves.
- Inspected returned items to determine condition prior to restocking or disposal.
- Organized warehouse inventory and ensured proper storage of goods.
- Packaged items appropriately for safe transport by air, ground or sea freight carriers.
- Unloaded trucks, checked in merchandise, and stocked shelves.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Shop Manager
Val Mart Door Sales, Ltd
Surrey, British Columbia
06.2018 - 05.2023
- Ensured compliance with all relevant health, safety and security regulations.
- Maintained high standards of customer service throughout the store.
- Developed and implemented procedures for the efficient operation of the shop.
- Oversaw the recruitment, training and development of new staff members.
- Responded to customer inquiries in a timely manner.
- Enforced company policies regarding employee conduct, attendance, dress code.
- Scheduled staff shifts according to business needs.
- Ensured compliance with local health codes by conducting regular inspections of the premises.
- Monitored staff performance and provided feedback and guidance as necessary.
- Conducted regular stock takes to ensure accurate inventory records.
- Resolved customer complaints promptly and professionally.
- Tracked stock levels on a regular basis to avoid out-of-stock situations.
- Collaborated with HR to recruit, hire, and onboard new staff members.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Guided team to consistently achieve daily, weekly and monthly production goals.
- Improved cost control and staff efficiency to maximize profitability.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Implemented inventory control measures to reduce waste and optimize stock levels.
- Prepared detailed reports on shop performance for senior management review.
- Developed and enforced safety protocols, significantly reducing workplace accidents.
- Delegated work to staff, setting priorities and goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Prepared staff work schedules and assigned team members to specific duties.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assembler
RL Packaging
Abbotsford, British Columbia
02.2017 - 06.2018
- Follow established assembly methods and procedures to ensure product quality standards are met.
- Operate machines such as drill presses and saws to cut or shape parts during assembly.
- Align components for proper fit and adjust as necessary during the assembly process.
- Collaborate with team members to optimize workflow processes within the department.
- Adhere strictly to health and safety regulations while carrying out daily tasks.
- Maintain a clean work area by sweeping up debris from assembly operations.
- Notify supervisors of any potential issues that may cause delays in production schedules.
Sales Associate
Val Mart Door Sales, Ltd
Surrey, British Columbia
05.2015 - 12.2016
- Handled customer complaints in a professional manner.
- Provided accurate information about products, prices and services.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Engaged customers in friendly, professional dialogue to determine needs.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
Education
High School Diploma -
Bakerview Centre For Learning
Abbotsford, BC08-2013
Skills
- Self-Motivated and Independent
- Receiving procedures
- Attention to Detail
- Warehouse Safety
- Loading and unloading
- Pallet jack use
- Warehousing Operations
- Inspection and Quality Control
- Effective Communication
- Teamwork and Cooperation
- Interpersonal Skills
- Shipping and receiving
- Materials transportation
- Punctual and Reliable
- Inventory Management
- Heavy Lifting
- Relationship Building
- Forklift Operation
- Microsoft Office Suite
- Certified Forklift Driver
- Safety Procedures
- Materials Transport
- Load Planning
- Safety and compliance
Accomplishments
- My biggest work accomplishment is becoming manager at Val Mart Door Sales, Ltd
- My biggest personal accomplishment is being married to my beautiful wife.
Certification
- Completed CL1 LC5 and CL4 LC3 forklift certification and have renewed it multiple times. Expiry date is 2026-08-03
- Completed WHMIS certification and have renewed multiple times. Expiry date is 2025-06-19
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Steel Craft Door Products
- Val Mart Door Sales Ltd
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementCompany CultureHealthcare benefitsPersonal development programsQuote
Judge a man by his questions rather than his answers.
Voltaire
Software
Microsoft Word
Languages
English
Native language
Interests
Gaming
Reading
Learning new things
Timeline
Shipping and Receiving Clerk
Steel Craft Door Products
06.2023 - Current
Shop Manager
Val Mart Door Sales, Ltd
06.2018 - 05.2023
Assembler
RL Packaging
02.2017 - 06.2018
Sales Associate
Val Mart Door Sales, Ltd
05.2015 - 12.2016
High School Diploma -
Bakerview Centre For Learning
- Completed CL1 LC5 and CL4 LC3 forklift certification and have renewed it multiple times. Expiry date is 2026-08-03
- Completed WHMIS certification and have renewed multiple times. Expiry date is 2025-06-19