Austin Walker
Tilbury,ON
Summary
Dynamic professional with a proven track record of enhancing customer satisfaction and streamlining operations at Walker Fitness. Excels in team collaboration and leadership, demonstrating exceptional customer service and analytical thinking. Skilled in verbal and written communication, adept at fostering strong client relationships and driving results through effective team management.
Overview
1
1
Certification
Work History
Baker
Tim Hortons
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Personal Trainer
GoodLife Fitness
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
Member Service Representative
Planet Fitness
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Maintained high-quality service by adhering to company policies and standards in all member interactions.
Owner
Walker Fitness
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
Diploma - Fitness And Health Promotion
St. Clair College
Windsor, OntarioDiploma - Pre-Health Sciences
St. Clair College
Windsor, OntarioAdvanced Diploma - Football Business
Johan Cruyff Institute
Remote06.2025
Skills
- Team Player
- Customer Service
- Active listener
- Analytical Thinking
- Team Collaboration and Leadership
- Information Gathering
- Verbal and written communication
Languages
English
Native or Bilingual
Certification
Professional Football Scouts Association- Talent Identification Level 1
Professional Football Scouts Association- Opposition Analysis Level 1
Professional Football Scouts Association- Data Analysis
Level 1
Professional Football Scouts Association- Opposition Analysis Level 2 (Ongoing)
English FA- Talent Identification Level 1
Timeline
Baker
Tim Hortons
Personal Trainer
GoodLife Fitness
Member Service Representative
Planet Fitness
Owner
Walker Fitness
Diploma - Fitness And Health Promotion
St. Clair College
Diploma - Pre-Health Sciences
St. Clair College
Advanced Diploma - Football Business
Johan Cruyff Institute
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