AUSTIN UGWU
Stratford,ON
Summary
Cybersecurity graduate with professional experience across the school/healthcare sector and construction industries. Strong knowledge of IT security fundamentals, with a proven ability to adapt to diverse, high-demand environments. Experienced in applying safety compliance, risk management, and technical problem-solving in critical sectors. Currently pursuing opportunities to leverage cybersecurity expertise while drawing on a strong foundation in industrial operations, healthcare systems, and public service. Recognized for adaptability, cross-team collaboration, and a commitment to continuous learning.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Healthcare Support Worker
Hatts Off Inc
12.2023 - Current
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Kept accurate records for client files and handled related paperwork.
- Utilized strong organizational skills to manage multiple tasks efficiently while maintaining a high level of attention to detail in documentation.
- Implemented feedback from supervisors to improve patient interaction protocols.
- Recorded status and duties completed in logbooks for management.
- Maintained clean, safe, and well-organized patient environment.
Volunteer
Ray Of Hope
07.2023 - 10.2023
- Strengthened community bonds, participating in motivating dialogues and events.
- Supported clients through development of new life skills, obtaining resources and transitioning back to society.
- Facilitated workshops to educate participants on available services and support systems.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve 150 as per program needs.
- Used strong interpersonal communication skills to convey information to others.
Construction Foreman
Benmax Aluminum
02.2016 - 06.2023
- Supervised daily operations ensuring compliance with safety regulations and project specifications.
- Coordinated with subcontractors to streamline workflows and enhance project efficiency.
- Trained and mentored 32 junior staffs in construction techniques and safety protocols.
- Implemented quality control measures to maintain high standards on site.
- Interacted with employees to demonstrate high standards and mitigate issues effectively.
Library Clerk
Divine Schools
07.2010 - 01.2016
- Provided technical assistances for students of 120 ensuring efficient customer service
- Assisted students with inquiries, providing guidance on library resources and services.
- Organized and maintained library collections, enhancing accessibility and user experience.
- Developed user-friendly cataloging systems to streamline information retrieval.
Education
Cybersecurity Diploma - Cybersecurity
CDI College
Mississauga, ON11-2025
Professional Diploma - Health And Social Care
Ugorian Business School
Nigeria08-2019
Professional Diploma - Technical And Vocational Development
Ugorian Business Schools
Nigeria05-2017
Skills
- IT fundamentals
- Time management
- Attention to detail
- Team collaboration
- Emotional resilience
- Cost Conscious
- Effective communication of technical concepts
- Punctual and dependable
- Adaptability and willingness to learn
- Organizational skills
- Risk identification and reduction
- Analytical thinking
Accomplishments
- Documented and resolved complaints which led to satisfying customer service.
- Reduced phishing susceptibility by 40% through employee awareness training
- Collaborated with team of 100 in the development of industrial projects
- Decreased overtime hours of 30 groups by offering innovative ideas to run and prioritize workloads.
Languages
English
Full Professional
Certification
Test out - Client Pro , Hybrid Server Pro, Security Pro, Ethical Hacker Pro
Interests
Tech enthusiast, passionate about innovation and exploration I enjoy team sports, outdoor activities, capturing stories through photography along with video and photo editing
Timeline
Healthcare Support Worker
Hatts Off Inc
12.2023 - Current
Volunteer
Ray Of Hope
07.2023 - 10.2023
Construction Foreman
Benmax Aluminum
02.2016 - 06.2023
Library Clerk
Divine Schools
07.2010 - 01.2016
Cybersecurity Diploma - Cybersecurity
CDI College
Professional Diploma - Health And Social Care
Ugorian Business School
Professional Diploma - Technical And Vocational Development
Ugorian Business Schools