Austin Tang

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Inventory and reorganizing

• Inspected school materials, to ensure whether items needed to be replaced or shelved into appropriate location.

Handling of paperwork

• Worked in team environment to insert cover sheets into folders
• Used photo copy machine to make copies of documents
• Properly used paper shredder to dispose of sensitive documents

Displayed excellent time management skills while balancing academic responsibilities alongside demanding volunteer commitments.

Guiding and care of elderly patients

• Ensured that the elderly patients at the home would safely be guided to their morning activities
• Ensured that patients had the correct equipment to be able to enjoy their crafts and exercises
• Wheeled patients to and from their rooms
• Distributed supplies to patients like water, juice, and snacks to ensure patient health needs.
• Contributed to a positive environment by maintaining a polite, friendly, and positive attitude and demonstrating respect for all individuals involved