Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Smith

Fresno

Summary

Dynamic Car Detail Manager at Miracle Mobile Carwash with expertise in vehicle polishing and customer relationship management. Successfully trained staff in advanced detailing techniques, enhancing service quality and customer satisfaction. Proven ability to resolve conflicts and maintain safety compliance, ensuring a pristine work environment and fostering strong vendor relationships.

Overview

8
8
years of professional experience

Work History

Car Detail Manager

miracle mobile carwash
Fresno
01.2018 - Current
  • Polished and cleaned vehicles to exceed company standards.
  • Facilitated training for new staff on detailing techniques and safety protocols.
  • Communicated with customers to identify specific detailing requirements.
  • Maintained cleanliness of work area and equipment to ensure safety compliance.
  • Documented completed detail services for customer records and follow-up actions.
  • Resolved customer complaints swiftly to enhance satisfaction.
  • Established vendor relationships to secure necessary supplies at competitive prices.

Education

Associate of Science - Business Administration And Management

Clovis Community College
Clovis, CA
05-2020

Skills

  • Vehicle polishing
  • Detailing techniques
  • Safety protocols
  • Equipment maintenance
  • Quality control
  • Customer relationship management
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Attention to detail
  • Time management

Timeline

Car Detail Manager

miracle mobile carwash
01.2018 - Current

Associate of Science - Business Administration And Management

Clovis Community College
Austin Smith