Austin Martin
Kamloops,BC
Summary
Ambitious Glazier with a year of glass installation experience and background in Construction projects. Detail-oriented professional with aptitude for precise cutting and measurement. Committed to providing accurate estimates and delivering high-quality work products. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Competent Apprentice Carpenter with positive demeanor and great communication skills. Experienced in power and hand tools. Ambitious Carpenter skilled at taking on multiple projects at once. Experience with complete home construction, remodels and renovations. Successful at providing clients with both technical skill and creative insight.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Apprentice Glazier
Starline Windows
02.2023 - 02.2024
- Window Wall Installations on Tower Apartments
- Demonstrated strong work ethic by consistently arriving on time and prepared for each day''s tasks.
- Utilized specialized glazing tools effectively, supporting efficient project execution and quality craftsmanship.
- Supported a positive work environment by demonstrating professionalism and a collaborative attitude in all interactions with team members.
- Ensured precise measurements by utilizing various measuring tools and techniques for accurate glass cutting.
Apprentice Carpenter
Roseborough Homes
11.2022 - 02.2023
- Built flooring, Framing walls & rooftops, Residential renovations, interior demolition, window frames and countertops according to custom carpentry project specifications.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Worked with master carpenters to install decks for both residential and commercial customers.
- Followed established job site safety regulations and maintained safe and clean work area.
- Completed installations of building structures, trim, flooring, and cabinetry.
- Kept job site cleaned up properly and all debris disposed of in respective containers.
Outdoor 2nd Year Carpenter
WeatherDecks
01.2014 - 11.2016
- Constructed custom furniture pieces according to detailed design plans, showcasing creativity as well as technical expertise in woodworking processes.
- Cut and shaped materials to meet outlined measurements.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Specialized in foundations, framing and finish carpentry.
- Planned and executed work with proper tools and materials to maximize productivity.
Hockey Timekeeper
Kamloops Blazers
09.2015 - 03.2016
- Used video replay equipment to review controversial plays.
- Interpreted and applied rules and regulations in sports.
- Maintained paper score tabulations for permanent league records.
- Monitored play times and elapsed time during particular events, stopping clocks to meet regulatory requirements.
- Mentored and trained new timekeepers in the proper procedures, techniques, and responsibilities of the role.
Customer Service Representative
Canadian Tire
09.2014 - 02.2015
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Provided primary customer support to internal and external customers.
- Sought ways to improve processes and services provided.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Responded to customer requests for products, services, and company information.
- Promptly responded to inquiries and requests from prospective customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Processed customer service orders promptly to increase customer satisfaction.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Handled customer inquiries and suggestions courteously and professionally.
Groundskeeper
Shelter Bay Resort
03.2014 - 09.2014
- Followed client specifications to replace damaged lawns, landscaping and irrigation systems.
- Coordinated with other landscaping professionals to improve outdoor areas.
- Ensured the health of plant life by applying appropriate treatments for pests and diseases.
- Prepared soil for planting and sowing.
- Designed programs for landscape maintenance, pest management, composting, and other related topics.
- Monitored and evaluated condition of trees, shrubs, lawns and flowerbeds.
Education
GED -
NorKam Senior Secondary School
Kamloops, BC05.2018
Skills
- Strong mathematical skills
- Effective prioritization skills
- Emergency glass repairs
- Glazing Techniques
- Concise time management
- Insulated Glass Units
- Power tool proficiency
- Sales closing
- Flexible and Adaptable
- Team Coordination
- Power Tool Maintenance and Care
- Framing
Languages
English
Native or Bilingual
Certification
- Licensed Skid-Steer Operator - 2 Years
- Fall Protection, Starline Windows - 1 Year
Timeline
Apprentice Glazier
Starline Windows
02.2023 - 02.2024
Apprentice Carpenter
Roseborough Homes
11.2022 - 02.2023
Hockey Timekeeper
Kamloops Blazers
09.2015 - 03.2016
Customer Service Representative
Canadian Tire
09.2014 - 02.2015
Groundskeeper
Shelter Bay Resort
03.2014 - 09.2014
Outdoor 2nd Year Carpenter
WeatherDecks
01.2014 - 11.2016
GED -
NorKam Senior Secondary School
- Licensed Skid-Steer Operator - 2 Years
- Fall Protection, Starline Windows - 1 Year
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