Austin J. Bailey
Los Angeles
Summary
To leverage my Psychology education and professional experiences to create meaningful and lasting connections while inspiring and empowering children and young adults. My goal is to foster their growth, development, and well-being by applying strong communication skills, organizational expertise, and a deep understanding of behavioral sciences. Passionate about making a positive impact and helping others achieve their fullest potential.
Overview
15
15
years of professional experience
Work History
Server
Kincaid's Fish, Chop, and Steakhouse
06.2022 - 10.2024
- Swiftly and clearly relayed allergies and dietary restrictions to kitchen staff, achieving zero allergen incidents per fiscal quarter and boosting guest satisfaction by 20%
- Maintained strict quality control standards, earning multiple Employee of the Month awards and consistent recognition in company reviews
- Streamlined operations by efficiently organizing table service schedules while adapting communication styles to meet diverse customer needs
Server and Trainer
Olive Garden
07.2019 - 05.2022
- Elevated Online To-Go Review scores to corporate targets within the first month of employment, driving customer satisfaction and team morale
- Conducted training sessions for new staff across multiple roles, fostering a productive and efficient workplace culture
- Demonstrated exceptional organizational skills in coordinating team tasks and ensuring seamless communication among employees and patrons
Server
Shinsengumi Yakitori & Chanko
10.2018 - 03.2019
- Adapted quickly to Japanese dining customs and language, ensuring culturally immersive dining experiences aligned with the restaurant's vision
- Selected to feature in a multinational commercial, recognized for exceptional public speaking skills and professional demeanor
- Consistently maintained clear and effective communication across a multicultural team, ensuring efficient collaboration and outstanding guest experiences
Professional Dancer
Self-employeed
01.2010 - Current
- Both self-taught and also formally trained in dance for over 15 years through master classes with renowned artists and choreographers, developing expertise in masculine dance performances and Hip-Hop choreography.
- Performed across the United States in various events and productions, showcasing versatility and artistic expression.
- Currently enrolled in a prestigious dance training program in Los Angeles to refine technical skills and performance abilities.
- Focused on maintaining optimal physical health, incorporating stretching routines and promoting overall wellness to support peak athletic performance.
Education
Bachelor's - Psychology
California State University, Dominguez Hills
Associate of Science - Social and Behavioral Sciences
Compton College
01.2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Kincaid's Fish, Chop, and Steakhouse
06.2022 - 10.2024
Server and Trainer
Olive Garden
07.2019 - 05.2022
Server
Shinsengumi Yakitori & Chanko
10.2018 - 03.2019
Professional Dancer
Self-employeed
01.2010 - Current
Associate of Science - Social and Behavioral Sciences
Compton College
Bachelor's - Psychology
California State University, Dominguez Hills
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