Austin Hellstrom
Montreal,QC
Summary
Professional with deep expertise and readiness for leadership. Proven track record in driving business growth and operational efficiency in both small business and large scale commercial enterprise specific department growth. Strong focus on team collaboration and delivering impactful results. Known for organization, record keeping, reliability, adaptability, strategic vision, and effective problem-solving. Skilled in business management, financial planning, and customer relations.
Overview
10
10
years of professional experience
Work History
Owner / Director of Operations
RJHPPM Services Inc
06.2020 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Handled all daily, monthly, quarterly, and annual bookkeeping, budgeting, payroll, and project cost estimations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
- Expanded business into new markets.
Department Manager
Inditex
10.2014 - 06.2020
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving store-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Oversaw hiring, scheduling, and employee management.
- Managed payroll and daily, weekly, and annual budgets resulting in a 9.5% increase in department revenue in 2019.
Education
DEC - Social Sciences, Law, Society & Justice
Dawson College
Montreal, None06-2014
Skills
- Small business operations
- Verbal and written communication
- Project estimating
- Marketing
- Profit and loss analysis
- Sales oversight
- Cash flow optimization
- Project Management
- Logistics
- Cost analysis and savings
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Owner / Director of Operations
RJHPPM Services Inc
06.2020 - Current
Department Manager
Inditex
10.2014 - 06.2020
DEC - Social Sciences, Law, Society & Justice
Dawson College
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