Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Austin Erhahon

Austin Erhahon

brampton,Ontario

Summary

Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.

Overview

12
12
years of professional experience

Work History

CEO

AECONTRACTORS
09.2013 - 12.2013
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Enhanced brand reputation with effective marketing campaigns and public relations efforts.

Logistics Manager

ERHAHON FARMS
06.2011 - 07.2012
  • Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
  • Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
  • Directed shipping and receiving of wide range of products daily.
  • Improved on-time delivery rates by optimizing transportation routes and scheduling.

Data Entry Clerk

BLUE OCEAN REALTORS
02.2006 - 01.2010
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Customer Service Representative

OPAY
02.2003 - 02.2005
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

TEACHER

ALL WELL FOUNDATION
02.2002 - 04.2004
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.

Education

High School Diploma -

INTERGRITY NATIONAL HIGH SCHOOL
03-2000

Skills

  • Strategic decision making
  • Process optimization
  • Client-centric approach
  • Long-term strategy development
  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Crisis management
  • Global perspective

Languages

English
Full Professional

Timeline

CEO

AECONTRACTORS
09.2013 - 12.2013

Logistics Manager

ERHAHON FARMS
06.2011 - 07.2012

Data Entry Clerk

BLUE OCEAN REALTORS
02.2006 - 01.2010

Customer Service Representative

OPAY
02.2003 - 02.2005

TEACHER

ALL WELL FOUNDATION
02.2002 - 04.2004

High School Diploma -

INTERGRITY NATIONAL HIGH SCHOOL

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Austin Erhahon