AUSTIN JOHNSON EHIGUESE
Ottawa,ON
Summary
Certified Scrum Master with over 6 years of experience in Agile, Scrum and SAFe methodologies, specializing in cloud migration projects and project management. Demonstrated ability to lead cross-functional teams, manage stakeholder expectations, and deliver projects on time and within budget. Adept at fostering a culture of continuous improvement, collaboration, and high performance.
Overview
9
9
years of professional experience
Work History
Sr. SCRUM MASTER
DELTA RECHARGE SOLUTIONS PVT LTD
05.2022 - Current
- Orchestrated the integration of Agile methodologies within multiple departments, ensuring a cohesive approach to project management and enhancing interdepartmental collaboration
- Developed and implemented a comprehensive risk management plan, identifying potential project pitfalls and devising mitigation strategies to ensure uninterrupted progress
- Established a robust communication framework to keep all stakeholders informed of project status, decisions, and changes, fostering transparency and trust
- Led the adoption of Agile tools and technologies, streamlining project tracking, and enhancing team productivity
- Conducted in-depth training sessions and workshops for team members on Agile practices and principles, elevating team competencies and Agile maturity
- Negotiated contracts and managed relationships with external vendors and service providers, ensuring alignment with project goals and budget constraints
- Implemented a scalable project governance framework to guide project execution and decision-making processes effectively
- Facilitated the transition from traditional to Agile project management methodologies, minimizing disruption and resistance
- Championed a customer-centric approach, integrating customer feedback into the product development lifecycle to enhance user satisfaction and product market fit
- Analyzed project performance metrics and KPIs to assess Agile adoption effectiveness and identify areas for continuous improvement.
SCRUM MASTER
DELTA RECHARGE SOLUTIONS PVT LTD
05.2020 - 04.2022
- Led a 12-member team in a strategic cloud migration project, resulting in a 30% improvement in deployment efficiency and a significant reduction in operational costs
- Implemented Agile methodologies across 5 teams, enhancing project delivery speed by 40%
- Managed the product backlog, facilitated sprint planning, daily stand-ups, and retrospectives, driving continuous process and product improvement
- Run a daily scrum meeting and capture updates from the team on the development status of the prioritized set of requirements
- To discuss with the central team the test environment requirements and based on that getting the test environment assigned for my project
- Work closely with the Product Owner to ensure the product backlog is well-maintained, and priorities are clear
- Help in refining and prioritizing user stories
- Foster a culture of continuous improvement within the team
- Encourage regular retrospectives to reflect on the team's performance and implement improvements
- Support the team in becoming self-organizing by encouraging autonomy, responsibility, and decision-making at the team level
- Maintained compliance with INVEST/acceptance criteria, as well as Definition of Ready (DoR), Definition of Done (DoD) of user stories, review and retrospectives.
SCRUM MASTER
DHL EXPRESS
03.2019 - 05.2020
- Directed Agile practices for a project aimed at enhancing the e-commerce platform's scalability and performance, catering to a 20% increase in customer transactions
- Orchestrated continuous integration and testing processes, ensuring the seamless deployment of new features
- Managed project budget and resources, achieving a 10% cost savings through efficient planning and execution
- Running daily scrum calls and reviewing the burn-down chart and velocity plan daily
- Keeping it updated
- Orchestrated sprint planning and continuous integration testing for critical logistics software enhancements
- Joining scrum of scrum calls and reporting progress, risks, and issues to senior management
- Estimating costs, managing, and tracking finances spent/forecasted
- Tracking project risks and issues
- Scheduling workshops to get clarity on open issues, new requirements, and business rules.
PROXY SCRUM MASTER
GLOBACOM LIMITED
02.2016 - 10.2019
- Facilitated the Agile transformation for a team developing a critical update to the Mobile Media application, increasing user engagement by 25%
- Conducted JAD sessions, clarified business workflows, and ensured alignment between technical delivery and business objectives
- Removed impediments and fostered a culture of autonomy and decision-making within the team
- Organize and facilitate Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Review, and Sprint Retrospective, to ensure they are productive, and time boxed
- Work closely with the Product Owner to ensure the product backlog is well-maintained, and priorities are clear
- Help in refining and prioritizing user stories
- Encourage regular retrospectives to reflect on the team's performance and implement improvements
- Guided Agile teams in telecommunications projects, emphasizing on improving service delivery and customer satisfaction.
BUSINESS ANALYST
GLOBACOM LIMITED
07.2015 - 06.2016
- Led a cross-functional team to analyze and validate requirements for communication compliance, directly contributing to a 15% improvement in compliance metrics
- Served as a liaison between business stakeholders and the technical team, ensuring clear communication and project alignment
- Analyzed and validated requirements for communication compliance and gathered requirements for ICD10 charge codes
- Carried out JAD (Joint Application Development) session to clarify the business workflow for As-Is and the To-Be process for the existing Mobile Media application with the Publication Management and Media department
- Orchestrated with business users and subject matter experts (SME) to perform functional requirement gathering and user test cases
- Work closely with project managers to ensure successful project delivery within scope, timeline, and budget.
Education
Professional Scrum Master (PSM) -
SAFe Agilist Certified -
Professional Scrum Product Owner (PSPO) -
Project Management Professional (PMP) -
IT Service Management ITIL 4 certification from Udemy -
Q/A Specialist - Software Testing -
Lean Six Sigma Yellow Belt Certification, USA -
Higher National Diploma - Industrial Safety and Environmental Science
Petroleum Training Institute
08.2002
Skills
- Agile Methodology Proficiency
- Scrum Framework Mastery
- Project Management skill in project planning, risk management
- Certified Project Management Professional (PMP)
- Scaled Agile Framework
- Continuous learning
- Stakeholder Management
- Facilitation Skills
- Leadership and Influencing Skills
- Communication Skills
- Coaching and Mentoring
Professional Development
- Regularly attend Agile conferences and workshops to stay updated on the latest trends and best practices.
- Active member of the Agile community, sharing knowledge and learning from peers.
Languages
English
Full Professional
Timeline
Sr. SCRUM MASTER
DELTA RECHARGE SOLUTIONS PVT LTD
05.2022 - Current
SCRUM MASTER
DELTA RECHARGE SOLUTIONS PVT LTD
05.2020 - 04.2022
SCRUM MASTER
DHL EXPRESS
03.2019 - 05.2020
PROXY SCRUM MASTER
GLOBACOM LIMITED
02.2016 - 10.2019
BUSINESS ANALYST
GLOBACOM LIMITED
07.2015 - 06.2016
Professional Scrum Master (PSM) -
SAFe Agilist Certified -
Professional Scrum Product Owner (PSPO) -
Project Management Professional (PMP) -
IT Service Management ITIL 4 certification from Udemy -
Q/A Specialist - Software Testing -
Lean Six Sigma Yellow Belt Certification, USA -
Higher National Diploma - Industrial Safety and Environmental Science
Petroleum Training Institute
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