Austin Duerner
Bakersfield
Summary
Dynamic healthcare professional transitioning to Outside Sales, leveraging extensive experience in managing technical equipment and building rapport with clients. Skilled in navigating high-stress situations with resilience and employing strong communication to drive territory growth and exceed sales targets.
Overview
7
7
years of professional experience
Work History
Hemodialysis Technician
Innovative Renal Care
Bakersfield
01.2025 - Current
- Operate and manage complex, highly technical medical machinery with zero margin for error, demonstrating the technical aptitude required to master and pitch sophisticated product lines.
- Build deep, long-term rapport and trust with patients during multi-hour treatment sessions, sharpening consultative communication and relationship-retention skills.
- Maintain strict adherence to rigorous medical protocols and digital charting, proving a strong discipline for data accuracy and CRM pipeline tracking.
Mental Health Worker
Good Samaritan Hospital
Bakersfield
04.2022 - 12.2024
- Utilized advanced therapeutic and de-escalation techniques to manage high-stress situations, directly translating to superior objection-handling and emotional intelligence in a sales environment.
- Built rapid rapport and trust with diverse individuals during vulnerable moments, ensuring a collaborative and cooperative environment.
- Maintained strict adherence to safety certifications (Handle with Care), demonstrating high discipline and personal accountability.
Caregiver & Certified Medication Technician
The Village At Seven Oaks Assisted Living & Memory Care
Bakersfield
06.2020 - 04.2022
- Served as a shift lead, driving team productivity and ensuring all daily operational targets (ADLs) were met accurately and ahead of schedule.
- Managed strict, time-sensitive logistics and route management to deliver critical medications to residents, maintaining a 100% compliance rate with regulatory standards.
- Oversaw meticulous digital charting and documentation, demonstrating the high level of detail-orientation required for CRM tracking and pipeline management.
In-Home Caregiver
Interim HealthCare
Bakersfield
01.2019 - 06.2020
- Delivered personalized care plans to clients' homes and ensured tailored support for individual needs.
Education
High School Diploma -
Centennial High School
Bakersfield, CA06-2019
Some College (No Degree) - medical procedures, communication, technical terminology
High Desert Medical College
Bakersfield, CASkills
- Patient Care Coordination
- Patient Monitoring
- Clinical Record Keeping
- Regulatory Compliance
- Needs Assessment
- Technical Aptitude
- Time Management
- Goal-Oriented Performance
- Persuasive Communication
- Conflict Resolution
- Active Listening
- Trust Building
- Resilience
- Objection Handling
Timeline
Hemodialysis Technician
Innovative Renal Care
01.2025 - Current
Mental Health Worker
Good Samaritan Hospital
04.2022 - 12.2024
Caregiver & Certified Medication Technician
The Village At Seven Oaks Assisted Living & Memory Care
06.2020 - 04.2022
In-Home Caregiver
Interim HealthCare
01.2019 - 06.2020
High School Diploma -
Centennial High School
Some College (No Degree) - medical procedures, communication, technical terminology
High Desert Medical College