AUSTIN DAHLEN
Saskatoon
Summary
Landscaping professional with knack for transforming outdoor spaces. Proven ability to handle diverse landscaping tasks and improve aesthetic appeal. Reliable team player focused on achieving outstanding results and adapting to changing project needs. Expertise in plant care and landscape installation.
Overview
5
5
years of professional experience
Work History
Management, Food Service, Bartending, Host
Boston Pizza
09.2021 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Accomplished multiple tasks within established timeframes.
- Collaborates with a cross-functional team of employees to provide an exceptional dining and customer experience
- Easily connects with clientele to build an upbeat rapport, answering questions with understanding and knowledge
- Ensure accuracy and consistently provides attention to detail of orders
- Support other serving staff, food runners, and bussers to keep the dining room presentable and ready for guests
- Answer phone inquiries, schedule and confirm reservations, record takeout orders, and respond to service questions
- Fulfills opening and closing duties including stocking supplies, cleaning section, setting up the pop machine/taking apart and cleaning the pop machine, polishing cutlery, cleaning pin pads, serving trays and sweeping section
Landscaper
Raucous Landscaping
11.2020 - Current
- Commercial property snow removal
- Build landscape structures such as decks, patios, and walkways, Fences, etc.
- Contributed to the successful completion of large-scale landscaping projects by working effectively within a team setting.
- Safely operated heavy machinery such as skid steers and tractors during various landscaping projects requiring earthmoving or grading work.
- Increased customer satisfaction with personalized consultations, understanding their preferences, and delivering tailored landscaping solutions.
- Assist with renovations on backyards and in homes
- Lawn care maintenance for commercial properties
- Performed planting, watering, mulching, and edging of lawns.
- Maintained grounds by trimming, weeding, and general clean-up.
Barista
City Perks
09.2021 - 07.2023
- Operate cash register, collected payments, and provide accurate change
- Prepare and serve coffee, espresso drinks, blended coffees, and specialty teas
- Greet guests with a friendly disposition, pleasant smile, and superior customer service
- Maintain a clean and organized workspace, enabling coworkers to locate resources and product
- Describe menu items to customers and suggested products based on stated preferences
- Manage morning rush of customers with efficient, and level-headed customer service
- Merchandise display cases and promote prepared foods
- Opening and closing duties including calibrating the espresso machine to pull shots correctly or thoroughly clean the espresso machine, update the stock in the online store, set up the patio or take down and clean up the patio, begin the drip coffee, clean all dishes and put everything in its proper place
Delivery Driver
Boston Pizza
12.2020 - 02.2022
- Group and route deliveries according to designated areas to maintain efficient delivery times
- Handle any complaints professionally and keep customer’s needs as a top priority
- Packaged food efficiently to ensure freshness and warmth
Brand Ambassador
American Eagle
11.2020 - 12.2021
- Maintain consistent visual merchandising standards to highlight product features, attract customers and boost sales
- Promote a positive company image through superior customer service experiences
Education
High School Diploma -
Evan Hardy Collegiate
Saskatoon, SK06.2021
Associate of Applied Science - Nutrition
University of Saskatchewan
SaskatoonSkills
- Heavy equipment operation
- Garden bed preparation
- Hardscape installation
- Water feature installation
- Drainage solutions
- Menu memorization
- Opening and Closing procedures
- Effective customer upselling
- Safe food handling
- Team building
- Communication skills
- Quality Assurance
Languages
English
Full Professional
Interests
- Auto Repair/Restoration
- Powerlifting
- Golfing
- Backpacking and Hiking
- Martial Arts
- Grilling and Smoking
Timeline
Management, Food Service, Bartending, Host
Boston Pizza
09.2021 - Current
Barista
City Perks
09.2021 - 07.2023
Delivery Driver
Boston Pizza
12.2020 - 02.2022
Landscaper
Raucous Landscaping
11.2020 - Current
Brand Ambassador
American Eagle
11.2020 - 12.2021
High School Diploma -
Evan Hardy Collegiate
Associate of Applied Science - Nutrition
University of Saskatchewan
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