Summary
Overview
Work History
Education
Skills
Timeline
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AUSTIN CROOKS

Oceanside

Summary

Dynamic Administrative Manager with a proven track record at USMC, excelling in office management and staff supervision. Expert in organization and multitasking, I enhanced operational efficiency and improved team productivity through streamlined processes. Adept at fostering a collaborative environment while maintaining confidentiality and compliance standards.

Overview

11
11
years of professional experience

Work History

Administrative Manager

USMC
01.2019 - Current
  • Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
  • Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed sensitive information discreetly, ensuring proper storage and disposal practices were followed at all times to maintain confidentiality compliance standards.
  • Nurtured a positive work environment by addressing employee concerns promptly and fairly, fostering open communication channels between staff members at all levels of the organization.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Managed complex calendars, coordinating meetings and appointments to maximize executive availability and effectiveness.
  • Improved office efficiency by implementing streamlined administrative processes and procedures.
  • Reduced operational costs through effective management of staff schedules, resources, and vendor relationships.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Maximized organizational effectiveness by conducting regular audits of company policies and procedures, recommending necessary improvements as needed.
  • Streamlined communication processes within the organization, enhancing overall efficiency across departments by eliminating unnecessary delays or miscommunications among team members.

Supervisor

Amazon
11.2017 - 01.2019
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

UPS

Supervisor's Title
01.2014 - 10.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

No Degree - General Studies

Central Texas College
Killeen, TX
06-2027

Skills

  • Office administration
  • Organization and multitasking
  • Office management
  • Staff management

Timeline

Administrative Manager

USMC
01.2019 - Current

Supervisor

Amazon
11.2017 - 01.2019

UPS

Supervisor's Title
01.2014 - 10.2017

No Degree - General Studies

Central Texas College

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AUSTIN CROOKS