Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Austin Coutu

Rocky Mountain House,Alberta

Summary

Motivated leader with a strong track record in guiding teams to achieve goals efficiently. Expertise in collaboration and creating productive work environments. Committed to continuous improvement and embracing challenges for professional growth. Seeking to enhance skills with a heavy-duty apprenticeship.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Jiffy Lube
Rocky Mountain House, Alberta
09.2021 - Current
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Established processes for monitoring customer satisfaction levels.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Managed customer service inquiries and complaints in a timely manner.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Proposed or approved modifications to project plans.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Assigned work and monitored performance of project personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Light mechanical part replacement and service

Education

Grade 12 - Category B Apprentice Requirements Met

West Central High School
Rocky Mountain House, AB

Skills

  • Equipment maintenance
  • Interpersonal communication
  • Situational awareness
  • Adaptability
  • Pressure management
  • Organizational skills
  • Leadership
  • Continuous learning

Additional Information

  • Full Class 5 Drivers License
  • I rebuild and maintaining small equipment as well as project vehicles as a hobby
  • I replace parts and diagnose issues with personal vehicles as well as family or friend's vehicles to learn new skills and challenge myself
  • I pay attention to reoccurring issues or changes in vehicle components and find ways to fix them efficiently
  • I enjoy reading manuals and information logs on equipment and vehicles to better my knowledge of potential issues and learn the by the book service/repair methods

References

References available upon request.

Timeline

Assistant Manager

Jiffy Lube
09.2021 - Current

Grade 12 - Category B Apprentice Requirements Met

West Central High School

Similar Profiles

CREATE PROFILE
Austin Coutu