Austin Chickeletti
San Diego,CA
Summary
Passionate Medical Assistant possessing expert knowledge of medical terminology and medical equipment operations. Offering 5-year background providing assistance in routine patient care and administrative support activities in healthcare settings. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes. Self-motivated individual with a strong sense of personal responsibility to excel looking to grow in career field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Emergency Department Technician
U.S. Navy
08.2021 - 03.2023
- Assisted physicians and nurses with patient care by conducting triage assessments to determine priority of care based on severity of conditions.
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Quickly responded to and assisted with resuscitation, CPR, and emergency airway procedures with a calm and collected demeanor to prevent critical mistakes during stressful situations.
- Performed minor procedures based on clinician orders, including but not limited to sutures, phlebotomy, IV insertion, specimen collection, wound care, and administering non-medication IV fluids.
- Measured and fit crutches and canes, instructing patients on proper use of support devices.
- Implemented infection control procedures to meet hygiene standards in the Emergency Department.
- Transported patients from the ER to other departments for further treatment.
- Worked well with a team by providing support and demonstrating leadership, respect, and willingness to help others as needed.
- Displayed excellent customer service skills while providing emotional support to patients and families in a compassionate manner.
- Provided education to patients and families on topics related to their diagnosis or treatment plan throughout their visit and upon discharge.
- Checked patients in while verifying eligibility of care and insurance and updating any discrepancies in their medical record.
Dermatology Department Manager
U.S. Navy
10.2018 - 08.2021
- Exercised leadership capabilities by successfully training new staff on proper procedures and policies while offering further mentorship.
- Prepared examination rooms by sanitizing, restocking, and organizing supplies and medical equipment.
- Improved patient outcomes by educating them on relevant treatments and plans of care.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Assisted physicians with minor surgeries by preparing operating room and handling sterilized instruments.
- Explained all procedure steps and alternative procedures to patients to reduce stress and keep patient informed throughout the process.
- Revised standard operating procedure to reflect hospital and Joint Commission standards and implemented changes by conducting employee trainings.
- Demonstrated strong organizational and time management skills while managing multiple projects efficiently to enhance department operations.
- Applied effective time management techniques to meet tight deadlines and ensure sufficient staff for day to day operations.
- Maintained patient medical records by transcribing physician's notes, scanning documents, and updating medical histories, treatments, and medications.
Coffee Barista
Dunkin Donuts
09.2016 - 01.2018
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Pleasantly interacted with customers during busy periods while controlling crowd and line with efficient service.
- Maintained cleanliness and sanitation of work area and dining room space to ensure health and safety protocols were followed.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Addressed specific customer concerns, fielding to manager issues outside of scope.
Education
Bachelor of Science - Nursing
National University
San Diego, CA06.2027
Associate of Applied Science - Health Sciences
American Military University
West Virginia02-2022
High School Diploma -
Scranton High School
Pennsylvania 06-2017
Skills
- Department leadership
- Emergency Situations
- Superior customer service
- Medical Terminology
- Interpersonal Communication Skills
- Information Documentation
- Mentoring
Accomplishments
- Supervised team of 8 staff members.
- Awarded the Service Before Self Award by providing superb customer service to patients and staff members.
Certification
- BLS certified by the American Heart Association.
- BLS certified by the American Red Cross.
- Registered Medical Assistant through The American Registry of Medical Assistants.
Timeline
Emergency Department Technician
U.S. Navy
08.2021 - 03.2023
Dermatology Department Manager
U.S. Navy
10.2018 - 08.2021
Coffee Barista
Dunkin Donuts
09.2016 - 01.2018
Bachelor of Science - Nursing
National University
Associate of Applied Science - Health Sciences
American Military University
High School Diploma -
Scranton High School
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