AUSTIN ARAGON
Hemet
Summary
Detail-oriented Field Engineer and Customer Service Representative with over three years of experience in engineering and retail. Skilled in delivering exceptional client support through effective communication and teamwork. Committed to fostering client success and continuously expanding knowledge in customer service.
Overview
13
13
years of professional experience
Work History
Security Officer
Soboba Casino Resort
San Jacinto
02.2025 - Current
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Conducted regular patrols throughout the casino premises to maintain security presence.
- Responded promptly to incidents, providing assistance and coordinating with law enforcement.
- Provided excellent customer service while maintaining order and safety within the casino.
Field Engineer
Datalog Engineer
01.2019 - Current
- Conducted inspections on design route to ensure compliance with specifications
- Obtain heights of all attachments on poles
- Collected pole circumference measurements and relevant data to ensure compliance with G.O. 95 regulations.
- Plot peripheral poles that are in injunction to route and engineering to pole to fit in concordance to G.O. 95 rule
- Utilized a digital camera and digital camera and stick for wind-loaders in office to check heights of attachments on the pole
Customer Service/Delivery
Stadium Pizza
Hemet
01.2018 - 03.2022
- Prepared multiple pizza deliveries for each run
- Planned delivery routes to optimize efficiency
- Resolved customer service inquiries and escalated order issues for timely resolutions
- Validated delivery orders against ticket information to ensure accuracy
- Proposed delivery protocol changes that enhanced overall delivery times by 10%
Field Engineer
K&B
Corona
07.2013 - 01.2015
- Inspected design routes for compliance with standards
- Measured heights of attachments on utility poles
- Collected circumference data for G.O. 95 compliance
- Plot peripheral poles that are in injunction to route and engineering to pole to fit in concordance to G.O. 95 rule
- Utilized a digital camera and digital camera and stick for wind-loaders in office to check heights of attachments on the pole
Education
High School Diploma -
Tahquitz High School
Hemet, CASkills
- Security surveillance
- Risk assessment
- Crisis management
- Event monitoring
- First aid and CPR certified
- Team collaboration
- Adaptability
Timeline
Security Officer
Soboba Casino Resort
02.2025 - Current
Field Engineer
Datalog Engineer
01.2019 - Current
Customer Service/Delivery
Stadium Pizza
01.2018 - 03.2022
Field Engineer
K&B
07.2013 - 01.2015
High School Diploma -
Tahquitz High School