AURVIN JOT SINGH
BELLEVILLE,ON
Summary
Motivated individual with experience in customer service and sales. Skilled at building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Accounts Executive
MAPLE LOGISTIC
01.2022 - 02.2023
- Analyzed accounts for delinquencies and other ongoing issues..
- Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns or challenges.
- Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
- Deepened customer relationships through strong attention to needs and knowledgeable service.
Assistant Hub Manager
VOLKSWAGEN FINANCE
06.2020 - 11.2021
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Executed vendor setup and payment, administration of bank accounts and account reconciliations.
- Increased revenue by assisting with operations management, sales and marketing efforts.
- Protected company assets with strategic risk management approaches.
- Created documents to display financial reports and data using AI .
Business Development Manager (PERSONAL LOAN)
AS MULTISEVICES
01.2018 - 06.2020
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Monitored pipelines to track and log status of loans.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
- Developed prospects for new loans by conducting cold calls weekly.
- Worked flexible hours; night, weekend, and holiday shifts.
Business Development Associate
AS MULTISERVICES
01.2017 - 01.2018
- Enhanced sales techniques and marketing plans to strengthen business development efforts.
- Developed business pipeline using cold and warm techniques.
- Negotiated contracts and closed sales with new and existing clients.
- Referred customers to specialized selling teams to build long term trust.
Business development executive
AS MULTISERVICES
01.2015 - 01.2017
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Investigated and addressed business development challenges to proactively mitigate problems.
- Identified revenue opportunities by collaborating with distribution partners.
- Developed and executed strategic initiatives to implement key changes and improvements in business development and sales programs.
Education
Diploma - Human Resource Management
04.2023
Diploma - Project Management
04.2022
BBA - Business Administration
05.2018
Skills
- Strong Presentation Skills
- Business Planning
- Product and Service Sales
- Financial Planning
- Sales Expertise
- Financial Management
- Client Relationship Management
- Verbal and Written Communication
- Business Development and Planning
Timeline
Accounts Executive - MAPLE LOGISTIC
01.2022 - 02.2023
Assistant Hub Manager - VOLKSWAGEN FINANCE
06.2020 - 11.2021
Business Development Manager (PERSONAL LOAN) - AS MULTISEVICES
01.2018 - 06.2020
Business Development Associate - AS MULTISERVICES
01.2017 - 01.2018
Business development executive - AS MULTISERVICES
01.2015 - 01.2017
Loyalist College of Applied Arts And Technology - Diploma, Human Resource Management
Loyalist College of Applied Arts And Technology - Diploma, Project Management
MITSOM, - BBA, Business Administration
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