Hi, I’m
Aurora Woods
Waubaushene,ON
Summary
Hardworking Team Member/ Supervisor with exceptional social skills, communication abilities and customer service background. Highly knowledgeable in POS systems, while dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Ability to handle multiple projects simultaneously with a high degree of accuracy and willingness to take on added responsibility.
Overview
3
years of professional experience
3
Certification
Work History
Woods Cottages
House Cleaner
01.2022 - Current
Job overview
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Collaborated with housekeeping and maintenance to address need of guests, increasing customer satisfaction.
- Maintained the cleanliness of cottages, followed clear instructions and insured sanitization.
- Completed tasks on time and accurately to insure guest satisfaction
Tim Hortons
Team Member/ Shift Supervisor
07.2021 - 12.2022
Job overview
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
St. Theresas Catholic High SchoolMidland, ON
No Degree
06.2024
University Overview
- Honor Roll, 2022
- Recipient of Dedication To Studies, 2020-2021
- Co-Op Position: Secretary Assistant, Sacred Heart, Completed 2023
Skills
- Customer-Oriented
- Strategic Planning
- Cash Handling Expertise
- Staff Management
- Training and Mentoring
- Task Prioritization
- Critical Thinking
- Excellent Communication
- Multitasking
- Attention to Detail
- Teamwork and Collaboration
- Time Management
Languages
English
Native or Bilingual
French
Professional Working
Certification
- WHMIS Training - 2021-2022
- Food Safety and Preparation Certificate - 2021-2023
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