Aurora Van Huygevoort
Summary
Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Motivated cashier and stocker with various tasks daily, including , stocking shelves with hair supplies and collecting payments with cash registers.
Cheerful when assisting customers and coworkers. Enthusiastic and reliable taking pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Chatters Hair Salon
12.2021 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Server/Cashier Helper
Beefcake Burgers
05.2020 - 11.2020
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Displayed enthusiasm and promoted excellent service to customers and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
Landscaping Worker
Quickcat Bobcat Landscaping Ltd
06.2017 - 09.2019
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Planted bulbs, trees, bushes, and flowers for residential and commercial clients.
- Removed debris and waste from outdoor areas.
- Prepared soil for planting and sowing.
- Maintained grounds by trimming, weeding, and general clean-up.
Skills
- Clerical Support
- Receptionist
- Problem-Solving Skills
- Organizational Skills
- Multitasking Abilities
- Call Answering and Routing
- Customer Service
- Cash Handling
Timeline
Front Desk Receptionist
Chatters Hair Salon
12.2021 - 08.2023
Server/Cashier Helper
Beefcake Burgers
05.2020 - 11.2020
Landscaping Worker
Quickcat Bobcat Landscaping Ltd
06.2017 - 09.2019
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