Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aurora Tallarico

Mississauga,Ontario

Summary

Goal driven Credit & Collections Manager with proven ability to reduce delinquencies and mitigate risks. Forward thing professional with customer correspondence and credit analysis. Offering more then 22 years of Accounts Receivable and Credit experience.


Overview

23
23
years of professional experience

Work History

Manager, Credit & Accounts Receivable

Hain Celestial Canada, ULC
01.2020 - Current
  • Manage, supervise and train A/R analysts North America wide
  • Managed and motivated employees to be productive and engaged in work.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Manage, supervise and train A/R analysts North America wide
  • Maintain strong and effective working relationship with customers to ensure payment terms are complied with and issues are addressed in a timely manner
  • Ensure credit hold procedures are in place and ensure compliance with procedures
  • Support/Assist in resolving issues/problems with deductions, request repayments of deductions
  • Investigate post audit deductions and ensure invalid deductions are sent back for repayments
  • Work with Sales Directors, Trade analyst on deduction improvement process
  • Set up New Customer Accounts and current account credit analysis using all information available
  • Complete all month end activities
  • Forecast cash flow on weekly basis
  • Approve credit memos within authorized limits
  • Identify process improvements with AR for both Canada and US
  • Project leads for automation projects
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Credit & Compliance Manager

Nestle Purina PetCare
07.2014 - 01.2020
  • Manage the full cycle of order to cash, managed both AR and Customer Service team
  • Responsible for all credit decisions on new customer accounts and existing accounts
  • Conduct periodic reviews on customers accounts
  • Managed accounts over 120 days for bad debt
  • Responsible for all month end duties
  • Managed full cycle of audits in alignment with departmental procedures, delivering progress as well as closing reports.
  • Delivered improved internal controls by driving optimization to control testing and process improvements.
  • Developed and maintained relationships with customers through account development.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Credit & Collections Manager

Aimia Canada Inc
03.2013 - 07.2014
  • Responsible for all customer credit issues to ensure customer credits, billing issues, and adjustments are processed in a timely and efficient manner.
  • Responsible for the entire Accounts Receivable cycle.
  • Approved and maintained all customer accounts. Worked with third party collection agencies when necessary.
  • Prepare weekly cash flow statements
  • Work along Sales Directors to develop proactive plans for the customer regarding terms agreements, credit status and collection issues
  • Set up accruals on a monthly basis
  • Investigation, preparation of deductions and ability to have deductions accrued due to ensure funds are reserved.
  • Investigate post audits
  • Minimized bad debt write off.

Credit & Collections Manager

Mattel Canada Inc.
05.2008 - 05.2013
  • Responsible for all customer credit issues to ensure customer credits, billing issues, adjustments and delinquent accounts are processed in a timely manner.
  • Provide reporting and account reconciliations to management on a monthly basis.
  • Responsible for all month end reports.
  • Work with Sales Directors to develop proactive plans for their customers regarding terms agreements, credit status and collection issues with customers.
  • Identified procedural improvements and documented polices to reflect changes
  • Credit evaluation and approval of new customers
  • Prepare, review and budget monthly and weekly cashflow.
  • Investigation, preparation of deductions clearing to Trade promotions, investigate
  • Analyze trade promotions to ensure funds are available



Credit & Collections Manager

Maple Leaf Foods
06.2000 - 12.2007
  • Responsible for the entire AR process, training of the AR Analyst
  • Responsible for all customer credit issues to ensure customer credits, billing issues, adjustments and delinquent accounts are processed in an efficient manner.
  • Provided reporting and account reconciliations as required my management.
  • Identified procedural improvements and documented policies to reflect changes.
  • Processed and approved new customer accounts
  • Worked with credit insurance companies to have credit approved for customers. Monthly reporting on sales and ensure that premiums are paid.
  • Reviewed and updated existing customer files on a yearly basis
  • Worked with Sales to develop proactive plans for their customers regarding terms agreement, credit status and collections issues.
  • Investigation, preparation of deductions and ability to have deductions repaid.

Education

Credit -

Credit Institute of Canada
Toronto, ON

Bachelor of Business Administration And Management - Human Resources And Accounting

Ryerson University
Toronto, ON
06.1999

Bachelor of Business Administration And Management - Human Resources

Sheridan College Institute of Technology And Advanced Learning
Oakville, ON
06.1997

Skills

  • Asset Control
  • Business Intelligence Gathering
  • Aging Report Creation
  • Remote Video Conferencing
  • Transaction Processing
  • Payment Reviewing
  • Statement Preparation
  • Billing Automation
  • Credit Approval and Denial
  • Manage Cash Flow
  • Risk Assessment and Classification
  • Account and Ledger Reconciliations
  • Auditing Support
  • AR Reporting
  • Account Reconciliation
  • Billing and Collections

Timeline

Manager, Credit & Accounts Receivable

Hain Celestial Canada, ULC
01.2020 - Current

Credit & Compliance Manager

Nestle Purina PetCare
07.2014 - 01.2020

Credit & Collections Manager

Aimia Canada Inc
03.2013 - 07.2014

Credit & Collections Manager

Mattel Canada Inc.
05.2008 - 05.2013

Credit & Collections Manager

Maple Leaf Foods
06.2000 - 12.2007

Credit -

Credit Institute of Canada

Bachelor of Business Administration And Management - Human Resources And Accounting

Ryerson University

Bachelor of Business Administration And Management - Human Resources

Sheridan College Institute of Technology And Advanced Learning

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Aurora Tallarico