Aurora Roos-Paul
Ottawa,ON
Summary
Composed hospitality professional with experience in event planning, hospitality management, sales, and communication. Strong knowledge of organizational and business practices. Goal-driven with outstanding interpersonal communication skills to develop rapport with cross-functional teams. Highly driven and motivated, looking forward to my next challenge!
Overview
7
7
years of professional experience
Work History
Catering Sales Manager
Lord Elgin Hotel
08.2022 - Current
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Collaborated with clients to create customized menus tailored to their specific preferences and needs.
- Developed strong vendor relationships, securing cost-effective contracts and improving overall service quality.
- Collaborated with the sales team to achieve the most profitable year yet, reaching 137% of forecasted meeting room revenue for 2023.
Event Manager
Craft Beer Market
08.2021 - 07.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Assistant Artistic Director
Makin' Moves Children's Dance Theatre
09.2019 - 08.2020
- Fostered a positive work environment for children, parents, and staff addressing concerns and mediating conflicts when necessary.
- Mentored emerging artists through workshops, masterclasses, and one-on-one coaching sessions to foster their growth in the field.
- Researched industry trends and evaluated competitive pieces to enhance creativity and gather fresh ideas.
- Completed all intake and registration paperwork for admission, including billing and payroll.
Nutrition and Operations Specialist/ Head Cook
YMCA Camp Wabanaki
05.2017 - 09.2019
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Contributed to positive camper experiences by accommodating special dietary needs and requests.
Education
Diploma - Event Planning
Centennial College of Applied Arts And Technology
Scarborough, ON04.2022
High School Diploma -
Eastview Secondary School
Barrie, ON06.2016
Skills
- Self-motivated
- Punctual and reliable
- Time management skills
- Flexible and adaptable
- Organized
- Strong leadership skills
- Creative
- CRM Software (Salesforce)
Hobbies and Interests
- Cooking
- Yoga
- Baking
- Camping
- Painting
- Interior design
Timeline
Catering Sales Manager
Lord Elgin Hotel
08.2022 - Current
Event Manager
Craft Beer Market
08.2021 - 07.2022
Assistant Artistic Director
Makin' Moves Children's Dance Theatre
09.2019 - 08.2020
Nutrition and Operations Specialist/ Head Cook
YMCA Camp Wabanaki
05.2017 - 09.2019
Diploma - Event Planning
Centennial College of Applied Arts And Technology
High School Diploma -
Eastview Secondary School
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