Aurora McDougall
Sudbury,Ontario
Summary
Versatile and results-driven professional with experience, adept in merchandise presentation and customer service. Excelled in developing merchandising strategies and fostering positive shopper experiences, significantly enhancing store performance. Demonstrates exceptional problem-solving abilities and adaptability, ensuring high-quality outcomes across varied roles.
Overview
9
9
years of professional experience
Work History
Store Merchandiser/Retail Cashier/Seamstress Assistant
Stage and Street
09.2015 - Current
- Collaborated with store management to develop merchandising strategies that aligned with company objectives and increased overall store performance.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
- Handled high-volume sales periods with composure, maintaining efficiency during peak hours.
- Minimized errors in final products by carefully following design instructions provided by the lead seamstress or designer.
- Adapted quickly to new tasks or responsibilities as required by fluctuating project demands.
Head House Cleaner/Crew Trainer
Life Is Maid
10.2023 - 06.2024
- Instituted safety protocols for the use of chemicals and equipment, minimizing accidents or damage to property.
- Maintained detailed records of completed tasks to track progress and ensure timely completion of all assigned duties.
- Resolved customer complaints or concerns quickly and professionally, preserving positive relationships with clients.
- Conducted regular inspections of cleaned properties to maintain high standards and address any issues promptly.
- Trained new staff members on proper cleaning techniques, ensuring consistent quality across all projects.
- Consistently exceeded client expectations through diligent work ethic and dedication to providing top-notch service.
- Adhered to professional house cleaning checklist.
Sales Clerk
Stitch and Stone
07.2019 - 10.2020
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
Education
High School Diploma -
Sudbury Secondary School
Greater Sudbury, ON06-2019
GED -
George Brown College
Toronto, None04-2022
Skills
- Merchandise presentation
- Promotional planning
- Interior and exterior displays
- Problem-solving abilities
- Attention to detail
- Multitasking Abilities
- Adaptability and flexibility
- Quality assurance
- Customer service
- Cleaning and sanitation
- Work Planning and Prioritization
Languages
English
Professional Working
Timeline
Head House Cleaner/Crew Trainer
Life Is Maid
10.2023 - 06.2024
Sales Clerk
Stitch and Stone
07.2019 - 10.2020
Store Merchandiser/Retail Cashier/Seamstress Assistant
Stage and Street
09.2015 - Current
High School Diploma -
Sudbury Secondary School
GED -
George Brown College
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