Aurora Dickerson
Lancaster
Summary
Team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Security Specialist
JSE
12.2022 - Current
- Utilizes critical thinking to identify, document, compose reports and communicate security program vulnerabilities
- Required to handle and safeguard sensitive and/or classified information in accordance with regulations to reduce potential compromise
- Researched and analyzed skills to identify training needs in the workplace
- Confirming readiness of services for audit and/or certification
- Proficiency in Microsoft Office Suite including Word, PowerPoint, Outlook, Excel, Adobe Acrobat, OneNote
- Experienced with organizing/ maintaining/ deconflicting schedules, Calanders, meetings, and travel arrangements
- Administers, coordinates, and evaluates security programs that support the strategy, policies, and standards established for the physical safety of all visitors, employees, or customers to the organization's facilities and the security of property and assets
- Demonstrates competency of analysis methods and professional writing skills to complete comprehensive reports, and oral presentations with the ability to succinctly express ideas and concepts to internal/external stakeholders
- Knowledge of the methods, principles, practices, and programs related to curriculum development, instructional techniques, and training resources, as well as the principles, techniques, and objectives of test and measurement
- Assists with the development of training, education programs, and communications on security policies and topics to ensure staff is prepared for potential security issues, crisis response, disaster recovery, evacuation, workplace violence, and other emergency events
- Employs interpersonal skills and uses a situationally adaptive approach with internal/external stakeholders to gain cooperation and commitment to resolve security issues
- Serve as point of contact and expert authority to resolve problems or issues concerning security policy development and implementation
- Under close supervision, conducts, records and oversees security violation investigations and/or associated activity occurring at contractor facilities to include the loss, compromise, or suspected compromise of classified information/material
- Prepares program projection and forecasts
- Creating reports that identify gaps and remediation recommendations
- Track and maintain clearances
- Chase delayed applications, responses, references etc
- For all clearance cases
- Plan and develop security self-assessment tools, procedures and metrics and coordinating those with other subject matter experts
- Innovation of mechanisms to better meet business processes and compliance requirements
- Assist with obtaining documentation, tracking progress and performance, implementing process improvement effectiveness, and regularly communicate program updates
- Ensure accuracy of documentation received from employees, following up on any omissions before forwarding paperwork to the clients or other contracting authorities
- Maintain inventory of Badge and Key related materials in a neat and orderly manner
- Ensure resource availability and allocation
- Develop a detailed project plan to track progress
- Innovation of mechanisms to better meet business processes and compliance requirements
- Employs interpersonal skills and uses a situationally adaptive approach with internal/external stakeholders to gain cooperation and commitment to resolve security issues.
Tutor Coordinator
05.2014 - Current
- Provided private instruction to individual or small groups of students to improve academic performance and prepare for academic or occupational tests
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons
- Collaborated with parents and teachers to determine student needs, develop tutoring plans, and assess student progress
- Communicated student progress to students, parents, or teachers in written progress reports, in person, or by email
- Utilized positive reinforcement techniques to encourage and motivate students
- Maintained records of students’ assessment results, progress, feedback, and school performance.
Lead Education Technician NJ-02 - The Child Development Center
10.2020 - 12.2022
- Assists in integrating specialized students into classrooms
- Creates and backs up lessons with personal support, small group instruction and hands-on activities
- Arranges lesson outlines and individual plans according to teaching standards and safety regulations
- Works successfully with diverse group of coworkers to accomplish goals and address issues related to our mission
- Prioritizes and organizes tasks to efficiently accomplish goals
- Juggles multiple projects and tasks to ensure high quality and timely delivery
- Plan, develop, schedule, and provide in-service training and evaluation of childcare staff
- Prepare and implement specialized programs for children with special needs i.e., challenged children, children with disciplinary problems, or learning disabilities
- Ensures that care is provided in compliance with Child Development standards as outlines in applicable regulations and continually reviews activities and plans for appropriateness
- Recommends changes or additions to policies and procedures and adjusts where necessary to activities and plans to deal with unusual or difficult problems/situations associated with the needs of individual children
- Develops activities and plans consisting of elements of mathematical, letter concepts, language development, art, music, science, social studies, health, and physical education
- Observes and evaluates children’s developmental level and maintains record of progress
- Holds conferences with parents and program assistants
- Prepares and submits accurate and timely reports as required by instructional guidance and NAEYC accreditation guidelines
- Supervises Child Development assistants and leaders
- Provides training and instruction to subordinates
- Plans and conducts parent involvement activities and encourages parents to become involved
- Promotes and models safety, fitness, health, and nutritional guidance
- Assists the director in help with scheduling issues and gaps
- Builds morale by innovating monthly fundraisers and activities to boost the morale and teambuilding support of The Child Development Center.
Ambulance Driver/ Field Training Officer
Antelope Ambulance
12.2016 - 10.2020
- Documented calls in reports detailing incident type and course of treatment
- Developed strong rapport with other medical professionals to foster quality and efficient patient care
- Reviewed inventory levels prior to shift and restocked ambulance to prepare for service
- Assessed emergency situations and prioritized medical care for patients
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules
- Developed skill-specific training programs to promote employee development
- Blended business's goals, mission, and values with learning development initiatives to deliver high-quality training to employees.
General Manager
Verizon Wireless
02.2016 - 12.2016
- Delivered exceptional client experiences through hands-on leadership of associates and managers
- Built and maintained loyal, long-term customer relationships through effective account management
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits
- Enhanced operational performance by developing effective business strategies, systems, and procedures
- Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
After School Program Coordinator & Leader
Lead Charter School
08.2015 - 02.2016
- Fostered relationships to define programming needs and strengthen organizational standing
- Communicated project status, requirements, and deadlines to stakeholders
- Partnered with program management on recommendations, process improvements and corrective action plans
- Supervised and directed programs by creating policies to reflect business practices
- Stayed up-to-date on program procedures to maintain nonprofit status and accurately file taxes
- Collaborated with various parties involved in program to evaluate successes and failures as well as develop new partnerships and make proactive changes.
Education
Some College (No Degree) - Microbiology
University of Arizona
Tucson, AZSome College (No Degree) - Microbiology
Antelope Valley College
Lancaster, CASkills
- Conflict mediation
- People skills
- Relationship building
- Team building
- Quick learner
- Microsoft/ Excel/ PowerPoint
- Multitasking
- Strong analytical reasoning
- Communication
- Customer service
- Strategic thinker
- Training
Timeline
Security Specialist
JSE
12.2022 - Current
Lead Education Technician NJ-02 - The Child Development Center
10.2020 - 12.2022
Ambulance Driver/ Field Training Officer
Antelope Ambulance
12.2016 - 10.2020
General Manager
Verizon Wireless
02.2016 - 12.2016
After School Program Coordinator & Leader
Lead Charter School
08.2015 - 02.2016
Tutor Coordinator
05.2014 - Current
Some College (No Degree) - Microbiology
University of Arizona
Some College (No Degree) - Microbiology
Antelope Valley College
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