Summary
Overview
Work History
Education
Skills
Timeline
Generic

AURORA D. BROWN

Vista

Summary

Dynamic finance professional with over 20 years of experience in accounts receivable and cash flow optimization, recognized for a strong analytical mindset and exceptional discrepancy resolution skills. Expertise includes claims procedures, collections techniques, and customer query resolution, supported by a thorough understanding of accounting, bookkeeping, and medical office operations. Proven track record in efficiently managing client inquiries and administrative tasks while delivering outstanding customer service; bilingual capabilities enhance communication with diverse clientele. Dedicated team player with excellent organizational and leadership skills, adept at adapting to evolving business needs and proficient in various financial software applications.

Overview

20
20
years of professional experience

Work History

AR Specialist/Collections

Allscripts/CHMB
09.2005 - 08.2025
  • Customer Service - Bilingual
  • Review old and new AR balances to maximize reimbursement.
  • Work directly with insurance carriers (PPO, HMO, Medicare, Medicaid, Work Comp and Private).
  • Experience in Internal Medicine, Pediatrics, Specialty Doctors: Hospital Billing, Oncology, Pain Center, WC, Cancer, Endocrinology, General Surgery, OB-GYN, Orthopedics, Wound and Gastro.
  • Pre-collections review, and analyzed.
  • Run detailed reports to identify patterns of insurance concerns that directly impact cash flow.
  • Assisted in month end closes, in management absent.
  • Actively work appeal, projects as assigned.
  • Keep supervisor informed of issues, assist co-workers with processes and information.
  • Managed accounts receivable processes to enhance cash flow and reduce outstanding balances.
  • Streamlined billing operations, improving accuracy and efficiency in invoicing procedures.

Education

Accounting /Bookkeeping

Palomar College
San Marcos, California, CA
12-1996

Skills

  • Accounts receivable management
  • Healthcare billing
  • Accounts receivable management
  • Medical coding accuracy
  • Customer Service
  • Software proficiency
  • Effective client engagement
  • Research proficiency
  • Report analysis
  • Goal-oriented planning
  • Effective relationship management
  • Client relationship management

Timeline

AR Specialist/Collections

Allscripts/CHMB
09.2005 - 08.2025

Accounting /Bookkeeping

Palomar College
AURORA D. BROWN