Aurora Arellano
Oceanside
Summary
Motivated with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
5
5
years of professional experience
Work History
Lead Food Service Worker
Grace Management Inc.
12.2024 - Current
- Supervised daily food service operations, ensuring compliance with health and safety standards.
- Trained and mentored junior staff on customer service techniques.
- Improved customer satisfaction by providing exceptional food service and maintaining a clean, welcoming environment.
- Enhanced team efficiency by training new staff members on proper food handling techniques and safety procedures.
- Boosted employee morale and productivity by fostering a positive work atmosphere and recognizing individual accomplishments.
- Collaborated with other team members to enhance communication.
- Followed food safety practices and sanitation guidelines.
Cashier
Grace Management Inc.
06.2024 - 12.2024
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Food Service Worker
Grace Management Inc.
02.2024 - 06.2024
- Serving Food
- Restocked supplies during downtime for expected busy periods.
- Maintained cleanliness and organization of food line and dining areas to enhance safety standards.
Caregiver
IHSS
09.2023 - 01.2024
- Assisted client with personal hygiene, meal preparation, and medication management.
- Monitored client health status, reporting changes to healthcare professionals promptly.
Shiftlead
Dunkin Donuts Baskin Robbin
10.2020 - 06.2023
- Coordinated inventory management, ensuring adequate stock levels for peak business hours.
- Conducted regular quality control checks to maintain food safety and hygiene standards.
- Resolved customer complaints effectively.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
High School -
Lakewood High School
Lakewood, CASkills
- ServSafe certification
- Strong work ethic
- Team oriented
- Quick learner
- Problem-solving
- Friendly and outgoing
- Multitasking
- Attention to detail
- Flexible schedule
- Positive attitude
- Cash handling experience
- Organizational skills
LANGUAGES
-English
-Tagalog
Timeline
Lead Food Service Worker
Grace Management Inc.
12.2024 - Current
Cashier
Grace Management Inc.
06.2024 - 12.2024
Food Service Worker
Grace Management Inc.
02.2024 - 06.2024
Caregiver
IHSS
09.2023 - 01.2024
Shiftlead
Dunkin Donuts Baskin Robbin
10.2020 - 06.2023
High School -
Lakewood High School
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