Summary
Overview
Work History
Education
Skills
Hobbies & Interests
Timeline
Generic

Aurelija Garsva

Springwater,ON

Summary

Strategic Executive Meeting Manager recognized for enhancing productivity and efficiency in high-level event execution. Expertise in event planning, contract negotiation, and budget management ensures flawless delivery of meetings. Strong communication and problem-solving skills foster effective team coordination and client relations, driving successful outcomes.

Overview

12
12
years of professional experience

Work History

Executive Meeting Manager

INTERTCONTINENTAL TORONTO CENTRE
Toronto, Ontario
09.2017 - 03.2021
  • Book, negotiate, and service new and repeat business within parameters of up to 300 people and 50 room nights.
  • Work closely with the client to plan, upsell, and detail the meetings/functions before the arrival.
  • Manage all group room blocks and rooming lists in hotel systems, while working to optimize inventory.
  • Collaborate with other operational departments to communicate group details via a resume pertaining to arrival/departure, set-up, menus, billing, special requests, etc.
  • Assist with follow-up on cut-off dates, billing, and other logistical requirements pertaining to the groups.
  • Resolve any issues, complaints, or problems to ensure customer satisfaction.

Event Manager

INTERTCONTINENTAL TORONTO CENTRE
Toronto, Ontario
06.2015 - 09.2017
  • Organize events of up to 100 attendees, as well as trade shows of up to 250 people.
  • Gather information about the client’s objectives, budget, and preferences.
  • Work closely with the client and provide advice about menus, décor, and entertainment.
  • Create banquet event orders, resumes, and communicate effectively with hotel staff, vendors, and suppliers.
  • Handle problems that arise during the event.

Sales Coordinator

INTERTCONTINENTAL TORONTO CENTRE
Toronto, Ontario
09.2014 - 06.2015
  • Work closely with Sales Managers, and assist in their absence.
  • Prepare proposals, contracts, and correspondence with clients.
  • Qualify new inquiries, and assign them to the team.
  • Assist with sales blitzes, client visits, and site inspections.
  • Work closely with the Sales and Marketing Coordinator, and assist with client events and marketing materials.

Sales Coordinator

CORTYARD BY MARRIOTT DOWNTOWN TORONTO
Toronto, Ontario
11.2009 - 09.2014
  • Support Sales Managers, and cover in their absence.
  • Prepare proposals, contracts, and correspondence with the clients.
  • Manage client inquiries, and facilitate communication within the team.
  • Assist with sales blitzes, client visits, and site inspections.
  • Work closely with the Business Transient Sales Manager and assist with RFPs, reservations, and top guest recognition.
  • Assist the Director of Sales with production reports, marketing projects, and purchase orders.

Cashier

ZARA
Toronto, Ontario
09.2009 - 02.2010
  • Processed customer transactions efficiently and accurately.
  • Interact with customers, and resolve cash or product-related problems.
  • Uncover and solve discrepancies.
  • Train new employees.

Sales Representative

ZARA
Toronto, Ontario
07.2009 - 09.2009
  • Identify each customer's wants or needs, and recommend merchandise.
  • Maintain knowledge of current promotions and trends.
  • Managed inventory levels, organized stock, and placed an order for new items.

Education

Advance Diploma - Hospitality And Tourism Administration

Centennial College
Scarborough
08-2009

Skills

  • Microsoft Office
  • Delphi Software
  • Event coordination
  • Contract negotiation
  • Budget management
  • Inventory optimization
  • Customer service
  • Time management
  • Problem solving
  • Team collaboration

Hobbies & Interests

  • Traveling
  • Photography and videography editing
  • Reading Books
  • Fishing

Timeline

Executive Meeting Manager

INTERTCONTINENTAL TORONTO CENTRE
09.2017 - 03.2021

Event Manager

INTERTCONTINENTAL TORONTO CENTRE
06.2015 - 09.2017

Sales Coordinator

INTERTCONTINENTAL TORONTO CENTRE
09.2014 - 06.2015

Sales Coordinator

CORTYARD BY MARRIOTT DOWNTOWN TORONTO
11.2009 - 09.2014

Cashier

ZARA
09.2009 - 02.2010

Sales Representative

ZARA
07.2009 - 09.2009

Advance Diploma - Hospitality And Tourism Administration

Centennial College

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Aurelija Garsva