Aurea Tabale
North Vancouver
Summary
Friendly and motivated university student pursuing a bachelor's degree in Communication at Capilano University, with strong background in customer service, communication, teamwork skills, with the ability to stay organized and work well under pressure. Committed to positive customer experience and strong teamwork.
Overview
5
5
years of professional experience
Work History
Marketing Director (Volunteer)
CSU Anime Club
Capilano University, North Vancouver
10.2023 - Current
- Wrote announcements and updates to keep club members informed and engaged.
- Coordinated with sponsors and external partners to support events and collaborations.
- Helped organize club events by managing communications and internal planning.
- Supported team alignment by ensuring clear, consistent communication across members.
- Strengthened leadership, problem solving and creative thinking in a collaborative environment.
Sales Advisor
H&M Park Royal Shopping Centre
West Vancouver
06.2023 - 08.2024
- Delivered excellent customer service by assisting guests and recommending products.
- Took on leadership responsibilities in the Kid's Department to support daily operations.
- Upsold and cross-sold products to improve customer satisfactions and exceed targets.
- Maintained store organization through restocking, merchandising and maintaining visual standards.
- Contributed to a positive team environment and supported daily and weekly goals.
Personal Shopper
Loblaw City Market
West Vancouver
10.2020 - 08.2022
- Assisted customers with orders and inquiries via phone and in-store.
- Ensured order accuracy and maintained high levels of customer satisfaction.
- Operated POS systems and processed payments efficiently.
- Maintained clean and organized workspaces, meeting strict sanitation standards.
Education
Bachelor of Communication Studies Degree -
Capilano University
North Vancouver, B.C.04-2027
High School Diploma -
Handsworth Secondary School
North Vancouver, B.C.01.2020
Skills
- Customer service
- Multitasking
- POS system operation
- Microsoft Office Suite
- Teamwork and collaboration
- Organizational and time management
- Adaptability and flexibility
- Oral and written communication
- Excellent people skills
- Upselling and cross selling
- Public speaking
- Team leadership
- Project management
- Writing, editing, and proofreading
References
References available upon request.
Timeline
Marketing Director (Volunteer)
CSU Anime Club
10.2023 - Current
Sales Advisor
H&M Park Royal Shopping Centre
06.2023 - 08.2024
Personal Shopper
Loblaw City Market
10.2020 - 08.2022
Bachelor of Communication Studies Degree -
Capilano University
High School Diploma -
Handsworth Secondary School
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