AURA MARIA LAVERDE LUGO
Calgary
Summary
Highly qualified, dynamic, proactive and affable double postgraduate candidate, looking for opportunity in new industries. Eager to utilize expertise in Human Resource Management, Business Administration, Program Management and extensive knowledge for people with visible and non-visible disabilities.
Able to advance Human Resource department in successfully achieving the envisioned objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Program Supervisor
Goodwill Industries of Alberta
03.2024 - Current
- Coordinate and monitor program employees in daily communication and documentation compliance
- Manage the team’s schedule; providing with qualified and trained supports for all of the team members
- Document work performance of the purpose of employee job performance evaluation
- Set clear expectations for work assessment to meet individual employment goals, monitors performance against these goals within the assessments and ensure all the team members are aware of assessments and the steps to meeting the goals and updates on changes and progression
- Attend management meetings, community meetings and external committees
- Complete and maintain all documentation on participants according to policies and procedures
- Assist the Manager in the planning and facilitation of agency orientation, in-service training and staff development workshops for new and existing program staff
- Provide data system relief, support and training to other team members in the event of other staff holidays/absences, as required
- Maintains up to date, and shares knowledge with, industry trends, research and tools in the support of individuals with disabilities
- Ensures adherence to industry standards.
Job Development Specialist
Goodwill Industries or Alberta
06.2023 - 03.2024
- Developing more than 20 new paid employment and volunteer sites for adults with disabilities seeking employment, at the time
- Assisting around 25 individuals with job searches and aids in their preparation for upcoming interviews
- Assisting individuals to apply for positions according to the setting goals
- Arranging and accompanying individuals to interviews for interview coaching
- Developing and maintaining up-to-date resumes, cover letters and references for all individuals seeking employment
- Utilizing ETO system database to maintain accurate and up to date time records, case notes and assessments.
Employment Specialist & Recruiter – Remote
CareerQuest College
05.2020 - 03.2023
- Interview session with clients to obtain employment history, educational background and career goals
- Identify barriers to employment and assist clients with job readiness skills, job search strategies, writing résumés, and preparing for job interviews
- Aiding the clients such as job coaching, training and other appropriate services including mock interviews, as per the vocational goal defined to have a successful CPP (Career Partnership Program)
- Searching, contacting, and establishing partnership with employers by cold calling or reaching in response to advertisements
- Determining their hiring needs, scheduling meetings and conducting in-person visits to all the CPP employers
- Provide established workers with information and strategies for maintaining a job, moving within an organization, dealing with job dissatisfaction, making mid-career changes and adjusting to workplace transitions
- Collect and update labour market trends, attend job fairs to identify possible placements for clients, entry and skill requirements, and other occupational information
- Advise employers on human resources and other employment-related concerns
- Scheduling, attending, and securing client interviews related to unpaid work placements
- Documenting all activities with clients and employers
- Completing and submitting notes as well as reports to the supervisors.
Wellness Analyst – HRBP
Este Es Mi Bus/System Integrated of Transport Public
09.2017 - 08.2018
- Designed, managed and controlled the Wellness program for employees and families
- Planned and supervised the Training and Development program for employees as per regulations of the Mayor's Office (City Hall)
- Designed and executed intervention plans according to the Organizational Behavior Policy
- Applied and analyzed the evaluation of competencies according to the job description
- Managed Human Resource software (Uniclass System provided by T&G Solutions)
- Improved the Retention plan according to company’s policy
- Developed and improved pre-screening, interview process and exit interview process for voluntarily resigned employees.
Wellness Analyst – HRBP
Decameron Hotels
05.2017 - 09.2017
- Applied strategic and comprehensive knowledge of family compensation funds at the national level
- Organized, managed and supervised the Welfare Program for employees and families to improve life
- Designed and managed the endowment, disciplinary, protocol and image policies, and created the Coexistence Committee (unionized)
- Planned and developed organizational behavior intervention plans between peers, managers and employees
- Managed rotational indicators and holiday liabilities.
Wellness Analyst
Bank of Microfinance - Bancamia S.A
03.2013 - 02.2017
- Designed, implemented and supervised Wellness Program for employees and families with partnering organizations
- Controlled, coordinated and delivered Health & Safety equipment nationwide
- Directed the process for implementation and continuity of the Go Integro platform
- Planned and advanced intervention plans to reduce turnover
- Designed, executed and controlled department's budget
- Supported managers for various processes (Training & Development, Compensation, Recruitment & Selection and performance management)
- Maintained and implemented Career Plan and designed career path as per KSAO’s
- Designed and managed the HR statistics (data entry to track employee early retirement incentives, retirement or laid off).
Education
Human Resources Management -
George Brown College
Toronto, ON01.2020
Human Resources Management -
Pontifical Javeriana University
Bogota, COL01.2016
Business Administration -
Military University of Nueva Granada
Bogota, COL01.2014
Skills
- Self-motivated
- Project Management
- Professional experience for pre-hiring, recruitment and selection process manage challenges and achieve success in goal
- Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook, MS Teams)
- Strong communication skills with internal and external clients
- Leadership
- Identifying essential elements of marketable resume and cover letter
- Ability to work efficiently
- Recruitment Networking knowledge
- Adaptability to different environments
- Confidentiality of information
- Analytical and problem-solving situation
- Time Management
- Attention to detail
- Bilingual
Websites
Languages
English
Full Professional
Spanish
Native or Bilingual
Certification
- Working with Pre-hire Assessments, 04/01/23, LinkedIn e-Learning
- HR Leadership as We Move Back into the Office, 04/01/23, LinkedIn e-Learning
- Considering Transferable Skills in Talent Acquisition and Retention, 04/01/23, LinkedIn e-Learning
- HR as a Business Partner, 04/01/23, LinkedIn e-Learning
- Verified International Academic Qualifications, 06/01/22, Bachelor's degree (four years) and postgraduate diploma (one year)
Timeline
Program Supervisor
Goodwill Industries of Alberta
03.2024 - Current
Job Development Specialist
Goodwill Industries or Alberta
06.2023 - 03.2024
Employment Specialist & Recruiter – Remote
CareerQuest College
05.2020 - 03.2023
Wellness Analyst – HRBP
Este Es Mi Bus/System Integrated of Transport Public
09.2017 - 08.2018
Wellness Analyst – HRBP
Decameron Hotels
05.2017 - 09.2017
Wellness Analyst
Bank of Microfinance - Bancamia S.A
03.2013 - 02.2017
Human Resources Management -
George Brown College
Human Resources Management -
Pontifical Javeriana University
Business Administration -
Military University of Nueva Granada
- Working with Pre-hire Assessments, 04/01/23, LinkedIn e-Learning
- HR Leadership as We Move Back into the Office, 04/01/23, LinkedIn e-Learning
- Considering Transferable Skills in Talent Acquisition and Retention, 04/01/23, LinkedIn e-Learning
- HR as a Business Partner, 04/01/23, LinkedIn e-Learning
- Verified International Academic Qualifications, 06/01/22, Bachelor's degree (four years) and postgraduate diploma (one year)
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