Aunna Humphries
Redding
Summary
Dynamic and organized professional with a proven track record at the University of Nevada School of Medicine, excelling in customer service and data entry. Adept at resolving conflicts and enhancing client satisfaction through effective communication and problem-solving skills. Committed to achieving project goals and fostering positive relationships in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Student Worker, UNR School of Medicine
University of Nevada School of Medicine
Reno
03.2024 - Current
- Responded to emails promptly and professionally addressing student needs or concerns.
- Assisted in organizing and maintaining office files and records.
- Organized student records and data in an efficient manner.
- Maintained student database system by inputting and updating information accurately.
- Coordinated with other staff members for successful implementation of special projects undertaken by the university.
- Followed instructions from management to complete tasks according to exact specifications.
- Developed strong oral and written communication skills in working with people of different ages.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Galaxy Gymnastics Children's Attendant
Galaxy Gymnastics Academy
Redding
04.2023 - 08.2023
- Resolved customer complaints promptly and professionally.
- Assisted other staff members in completing tasks as needed.
- Operated cash register, processed payments and provided accurate change.
- Greeted customers, answered their questions and provided them with assistance.
- Communicated with management regarding special requests to meet guests' needs.
- Answered guest questions regarding amenities and services and offered assistance in solving problems.
- Provided immediate assistance in emergency situations, following established protocols.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Sales Associate
Orange Theory
Redding
09.2021 - 08.2022
- Developed promotional strategies to increase sales volume.
- Assisted customers with product selection, sizing and styling.
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Developed trusting relationships with customers by making personal connections.
Education
Bachelor of Arts - Psychology
University of Nevada Reno
Reno, NV05-2025
Skills
- Customer service
- Time management
- Friendly and professional
- Organized and efficient
- Problem-solving
- Data entry
- Conflict management
Timeline
Student Worker, UNR School of Medicine
University of Nevada School of Medicine
03.2024 - Current
Galaxy Gymnastics Children's Attendant
Galaxy Gymnastics Academy
04.2023 - 08.2023
Sales Associate
Orange Theory
09.2021 - 08.2022
Bachelor of Arts - Psychology
University of Nevada Reno
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