Resourceful and innovative Instructional Designer with over 24 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Instructional Designer / Facilitator
Fair Trade Real Estate
07.2023 - 07.2024
Worked with Google Slides, Keynote, Camtasia, Adobe Creative Suite, Audiate, Adobe Pro, and Trainual
Developed Onboarding for new real estate agents to the industry
Shaped and optimized training material based on stakeholder’s feedback combined with my expertise
Collaborated with subject matter experts and business leaders to assess needs and identify learning and development solutions
Using the ADDIE model: Analyzed material, designed, and developed new hire training to include sales playbook, competitive comparisons, investor presentations, systems training (i.e.; SalesForce)
Developed, maintained, and strengthened partnerships at all levels with others inside or outside the organization with information, assistance, and support
Wrote clear, concise, and engaging scripts for instructional videos, webinars, and other multimedia content
Edited and proofread content to ensure accuracy, clarity, and consistency of messaging
Designed and developed in-person and virtual programs and partnered with department leadership to implement new hire orientation and ongoing learning paths
Planned and monitored implementation of technology-based learning programs.
Created curricula, research topics and conceptualized course format, subject matter and presentation
Designed and delivered web-based, self-directed learning materials
Facilitated virtual, in-person and blended learning sessions.
Instructional Designer
Dine Brands [Support IHOP Restaurants]
02.2022 - 11.2022
Developed and maintained training manuals, multimedia visual aids, and other educational materials for all operations enhancement strategies using Storyline and Office 365
Coordinated cross-functional reviews and approvals for all training documents
Acquired and maintained in-depth knowledge of IHOP procedures and product standards
Analyzed training needs to developed new training programs or modify and improve existing programs
Designed and evaluated training and development programs by utilizing blended learning methods to support corporate initiatives
Generated scripts and storyboards for training videos and oversee the production process
Developed eLearning courses and assessments that met training goals and objectives using Storyline
Supported instructional design projects by coordinating print requirements and specifications with print vendors using InDesign/PPT/Adobe/Pro
Planned and monitored implementation of technology-based learning programs
Created curricula, research topics and conceptualized course format, subject matter and presentation
Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals
Contributed to development of comprehensive employee training courses
Utilized variety of instructional design methodologies to create effective learning experiences
Wrote training manuals for restaurant employees and corporate positions according to franchise guidelines
Instructional Designer
Meta
03.2021 - 12.2021
Updated sales pitch decks and training content with products such as PowerPoint, Keynote, Camtasia, Adobe Creative Suite, Adobe Pro, and Storyline
Performed and interpret needs analysis and translate the findings into actionable items
Designed and developed creative assets (storyboards, wireframes, graphics, motion graphics, videos, etc.)
Utilized multimedia software (such as Adobe Creative Suite) and eLearning authoring tools (Storyline)
Managed timelines and deliverables for projects ensuring on-time delivery of program assets
Communicated timely updates and raised any issues that might delay project timelines
Planned and monitored implementation of technology-based learning programs.
Created curricula, research topics and conceptualized course format, subject matter and presentation.
Developed workforce training programs to improve organizational efficiency.
Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
Contributed to development of comprehensive employee training courses.
Designed course materials and supported implementation.
Built and maintained professional relationships with vendors and suppliers.
Utilized variety of instructional design methodologies to create effective learning experiences.
Instructional Designer
Hydrafacial
11.2020 - 03.2021
Performed analysis to determine specific performance-related issues impeding employee productivity and learning as well as create performance objectives
Interacted with Subject Matter Experts (SMEs) to ensure that training products are geared specifically for the education and experience level of the target audience and technical reviews of material
Determined best delivery platform (video, interactive multimedia, classroom presentations, hands-on skills training) to match employee performance needs with customers’ resources and budgets
Developed training content such as instructor guides, reference manuals, trainee guides, tests, training aids, and visual requirements for classroom presentations
Created storyboards, video scripts, narration scripts for interactive multimedia training presentations using Adobe Creative Suite and eLearning authoring tools Storyline
Coordinated graphic, video, audio, and programming efforts
Shoot studio and location photographs
Presented Train-the-Trainer sessions for classroom presentations
Instructional Design Manager
BDS Connect.
01.2015 - 07.2017
Developed and led core competency training for both associate and management to align with learning paths
Developed and led virtual core competency training to align learning path for field trainers and field managers
Developed and led virtual soft skills training for field management
Maintained and responded to an internal blog 'Train the Trainers' to assist field trainers with questions they may have regarding training when out in the field
E-learning and mobile learning as determined by key stakeholders across the business using Storyline and Adobe Captivate
Designed and managed leadership development eLearning programs such as remote management training
Developed creative training courses such as step by step instructional videos with a focus on rapidly training remote associates on new products
Department LMS and SharePoint administrator
Spearheaded design process to align with client specifications and budget
Appointed design consultants and encouraged performance pursuant to deed and scope of service
Created materials and designs in Storyline for use in client presentations and communications.
Partnered with senior leaders to drive change by evaluating methodologies, tools and templates at enterprise level
Chaired design team meetings and issued action items
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
Sr. Instructional Designer, HR
AMERICAN CAREER COLLEGE
10.2013 - 01.2015
Designed custom ADP courses using Adobe Captivate by using reality-based scenarios, interactives and simulations
Developed scripts for audio and simulation for eLearning courses
Developed job aids, role play scenarios and learning activities
Developed instructor-led presentations and learning assessments using sound instructional design theory
Redesigned associate handbooks for associates and manager as well as state specific
HR LMS and SharePoint administrator, oversaw the upkeep of courses as well as assign online classes
Held train the trainer sessions for HR associates for onboarding new hires
Developed thorough design documents and training plans utilizing effective instructional methods
Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges
Developed course outlines, documentation and assessment strategies to maintain instructional design direction
Collaborated with senior stakeholders and web design teams to develop courses based on adult learning principles
Delivered coaching, training and mentoring to HR Associates to boost confidence and understanding of Onboarding materials
Instructional Designer
ONEWEST BANK
01.2010 - 01.2012
Sr. Instructional Designer, HR OD
ARGENT MORTGAGE
01.2006 - 01.2010
Instructional Media Designer
NEW CENTURY MORTGAGE
01.2003 - 01.2006
Customer Service Training Specialist
OPTION ONE MORTGAGE
01.1999 - 01.2003
Education
-
Orange Coast College
Costa Mesa, CA
Skills
Implementation support
Course material creation
Adaptive learning
Audio editing
Storyboarding
Curriculum implementation
Curriculum design
Learning strategies
Virtual classroom
Course evaluation
Training program development
Instructional strategies
Affiliations
ATD OC Chapter
Certification
Coaching Certificate – Association for Talent Development (ATD).
Instructional Design - Association for Talent Development (ATD).
Timeline
Instructional Designer / Facilitator
Fair Trade Real Estate
07.2023 - 07.2024
Instructional Designer
Dine Brands [Support IHOP Restaurants]
02.2022 - 11.2022
Instructional Designer
Meta
03.2021 - 12.2021
Instructional Designer
Hydrafacial
11.2020 - 03.2021
Instructional Design Manager
BDS Connect.
01.2015 - 07.2017
Sr. Instructional Designer, HR
AMERICAN CAREER COLLEGE
10.2013 - 01.2015
Instructional Designer
ONEWEST BANK
01.2010 - 01.2012
Sr. Instructional Designer, HR OD
ARGENT MORTGAGE
01.2006 - 01.2010
Instructional Media Designer
NEW CENTURY MORTGAGE
01.2003 - 01.2006
Customer Service Training Specialist
OPTION ONE MORTGAGE
01.1999 - 01.2003
-
Orange Coast College
Similar Profiles
Priya SharmaPriya Sharma
Administrative Executive at Home land trade ( Real Estate investment specialist)Administrative Executive at Home land trade ( Real Estate investment specialist)