Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Aulaire Silva

Santa Ana,CA

Summary

Resourceful and innovative Instructional Designer with over 24 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Instructional Designer / Facilitator

Fair Trade Real Estate
07.2023 - 07.2024
  • Worked with Google Slides, Keynote, Camtasia, Adobe Creative Suite, Audiate, Adobe Pro, and Trainual
  • Developed Onboarding for new real estate agents to the industry
  • Shaped and optimized training material based on stakeholder’s feedback combined with my expertise
  • Collaborated with subject matter experts and business leaders to assess needs and identify learning and development solutions
  • Using the ADDIE model: Analyzed material, designed, and developed new hire training to include sales playbook, competitive comparisons, investor presentations, systems training (i.e.; SalesForce)
  • Developed, maintained, and strengthened partnerships at all levels with others inside or outside the organization with information, assistance, and support
  • Wrote clear, concise, and engaging scripts for instructional videos, webinars, and other multimedia content
  • Edited and proofread content to ensure accuracy, clarity, and consistency of messaging
  • Designed and developed in-person and virtual programs and partnered with department leadership to implement new hire orientation and ongoing learning paths
  • Planned and monitored implementation of technology-based learning programs.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation
  • Designed and delivered web-based, self-directed learning materials
  • Facilitated virtual, in-person and blended learning sessions.

Instructional Designer

Dine Brands [Support IHOP Restaurants]
02.2022 - 11.2022
  • Developed and maintained training manuals, multimedia visual aids, and other educational materials for all operations enhancement strategies using Storyline and Office 365
  • Coordinated cross-functional reviews and approvals for all training documents
  • Acquired and maintained in-depth knowledge of IHOP procedures and product standards
  • Analyzed training needs to developed new training programs or modify and improve existing programs
  • Designed and evaluated training and development programs by utilizing blended learning methods to support corporate initiatives
  • Generated scripts and storyboards for training videos and oversee the production process
  • Developed eLearning courses and assessments that met training goals and objectives using Storyline
  • Supported instructional design projects by coordinating print requirements and specifications with print vendors using InDesign/PPT/Adobe/Pro
  • Planned and monitored implementation of technology-based learning programs
  • Created curricula, research topics and conceptualized course format, subject matter and presentation
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals
  • Contributed to development of comprehensive employee training courses
  • Utilized variety of instructional design methodologies to create effective learning experiences
  • Wrote training manuals for restaurant employees and corporate positions according to franchise guidelines

Instructional Designer

Meta
03.2021 - 12.2021
  • Updated sales pitch decks and training content with products such as PowerPoint, Keynote, Camtasia, Adobe Creative Suite, Adobe Pro, and Storyline
  • Performed and interpret needs analysis and translate the findings into actionable items
  • Designed and developed creative assets (storyboards, wireframes, graphics, motion graphics, videos, etc.)
  • Utilized multimedia software (such as Adobe Creative Suite) and eLearning authoring tools (Storyline)
  • Managed timelines and deliverables for projects ensuring on-time delivery of program assets
  • Communicated timely updates and raised any issues that might delay project timelines
  • Planned and monitored implementation of technology-based learning programs.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Developed workforce training programs to improve organizational efficiency.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Contributed to development of comprehensive employee training courses.
  • Designed course materials and supported implementation.
  • Built and maintained professional relationships with vendors and suppliers.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Instructional Designer

Hydrafacial
11.2020 - 03.2021
  • Performed analysis to determine specific performance-related issues impeding employee productivity and learning as well as create performance objectives
  • Interacted with Subject Matter Experts (SMEs) to ensure that training products are geared specifically for the education and experience level of the target audience and technical reviews of material
  • Determined best delivery platform (video, interactive multimedia, classroom presentations, hands-on skills training) to match employee performance needs with customers’ resources and budgets
  • Developed training content such as instructor guides, reference manuals, trainee guides, tests, training aids, and visual requirements for classroom presentations
  • Created storyboards, video scripts, narration scripts for interactive multimedia training presentations using Adobe Creative Suite and eLearning authoring tools Storyline
  • Coordinated graphic, video, audio, and programming efforts
  • Shoot studio and location photographs
  • Presented Train-the-Trainer sessions for classroom presentations

Instructional Design Manager

BDS Connect.
01.2015 - 07.2017
  • Developed and led core competency training for both associate and management to align with learning paths
  • Developed and led virtual core competency training to align learning path for field trainers and field managers
  • Developed and led virtual soft skills training for field management
  • Maintained and responded to an internal blog 'Train the Trainers' to assist field trainers with questions they may have regarding training when out in the field
  • E-learning and mobile learning as determined by key stakeholders across the business using Storyline and Adobe Captivate
  • Designed and managed leadership development eLearning programs such as remote management training
  • Developed creative training courses such as step by step instructional videos with a focus on rapidly training remote associates on new products
  • Department LMS and SharePoint administrator
  • Spearheaded design process to align with client specifications and budget
  • Appointed design consultants and encouraged performance pursuant to deed and scope of service
  • Created materials and designs in Storyline for use in client presentations and communications.
  • Partnered with senior leaders to drive change by evaluating methodologies, tools and templates at enterprise level
  • Chaired design team meetings and issued action items
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement

Sr. Instructional Designer, HR

AMERICAN CAREER COLLEGE
10.2013 - 01.2015
  • Designed custom ADP courses using Adobe Captivate by using reality-based scenarios, interactives and simulations
  • Developed scripts for audio and simulation for eLearning courses
  • Developed job aids, role play scenarios and learning activities
  • Developed instructor-led presentations and learning assessments using sound instructional design theory
  • Redesigned associate handbooks for associates and manager as well as state specific
  • HR LMS and SharePoint administrator, oversaw the upkeep of courses as well as assign online classes
  • Held train the trainer sessions for HR associates for onboarding new hires
  • Developed thorough design documents and training plans utilizing effective instructional methods
  • Attended regular project team meetings to provide regular status updates on activities and identify any issues or challenges
  • Developed course outlines, documentation and assessment strategies to maintain instructional design direction
  • Collaborated with senior stakeholders and web design teams to develop courses based on adult learning principles
  • Delivered coaching, training and mentoring to HR Associates to boost confidence and understanding of Onboarding materials

Instructional Designer

ONEWEST BANK
01.2010 - 01.2012

Sr. Instructional Designer, HR OD

ARGENT MORTGAGE
01.2006 - 01.2010

Instructional Media Designer

NEW CENTURY MORTGAGE
01.2003 - 01.2006

Customer Service Training Specialist

OPTION ONE MORTGAGE
01.1999 - 01.2003

Education

-

Orange Coast College
Costa Mesa, CA

Skills

  • Implementation support
  • Course material creation
  • Adaptive learning
  • Audio editing
  • Storyboarding
  • Curriculum implementation
  • Curriculum design
  • Learning strategies
  • Virtual classroom
  • Course evaluation
  • Training program development
  • Instructional strategies

Affiliations

  • ATD OC Chapter

Certification

  • Coaching Certificate – Association for Talent Development (ATD).
  • Instructional Design - Association for Talent Development (ATD).

Timeline

Instructional Designer / Facilitator

Fair Trade Real Estate
07.2023 - 07.2024

Instructional Designer

Dine Brands [Support IHOP Restaurants]
02.2022 - 11.2022

Instructional Designer

Meta
03.2021 - 12.2021

Instructional Designer

Hydrafacial
11.2020 - 03.2021

Instructional Design Manager

BDS Connect.
01.2015 - 07.2017

Sr. Instructional Designer, HR

AMERICAN CAREER COLLEGE
10.2013 - 01.2015

Instructional Designer

ONEWEST BANK
01.2010 - 01.2012

Sr. Instructional Designer, HR OD

ARGENT MORTGAGE
01.2006 - 01.2010

Instructional Media Designer

NEW CENTURY MORTGAGE
01.2003 - 01.2006

Customer Service Training Specialist

OPTION ONE MORTGAGE
01.1999 - 01.2003

-

Orange Coast College
Aulaire Silva