Augustina Iyitor
Scrum Master/Agile Delivery Lead
Calgary,AB
Summary
Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines. Considered expert in prioritizing tasks and optimizing workflows.
Overview
11
11
years of professional experience
3
3
Certifications
1
1
Language
Work History
Scrum Master/Agile Delivery Lead
Co-operators Insurance
08.2022 - Current
- Successfully led a six-person team in adopting Scrum practices, including daily stand-ups, sprint planning, sprint reviews, and sprint retrospectives. Ensured team remained productive and time-boxed.
- Facilitated project planning, resource estimation, kick-off, and sprints coordination.
- Encouraged /Coach teams on benefits of swarming as need arises, collaborate with scrum team to establish acceptance for Automated Testing, Continuous Integration, and continuous delivery (CI/CD) and other DevOps/IT Metric Training and Mentorship
- Risk Management: Identified and mitigated potential impediments in software delivery lifecycle, ensuring minimal disruptions and maximizing release predictability
- Introduced and customized Agile project management tools, such as Jira and Confluence, to enhance backlog management and team collaboration
- Proactively identified and resolved impediments, fostering culture of continuous improvement and adaptability
- Conflict Resolution: Addressed and resolved numerous team dynamics challenges, fostering culture of respect, open dialogue, and continuous improvement
- Work with Product Owner on backlog grooming during sprint to achieve enough Ready Items for next sprint and reduce time of sprint planning.
- Track and report team progress and velocity utilizing burn up and burn down charts, Cumulative Flow Diagram (CFD) Velocity Charts
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
Scrum Master
TD Bank
01.2021 - 07.2022
- Work with the Development team and Product Owner to maintain a prioritized and prepared backlog, plan upcoming Releases, and assist the team in drafting acceptance criteria and test plan.
- Spearheaded Agile practices for the mobile software delivery team, facilitating the timely release of numerous critical app updates and new features, enhancing the mobile banking experience for over thousands of TD app users
- Agile Evangelism. Cultivated an Agile mindset within the team, successfully transforming traditional banking software methodologies into dynamic and iterative Scrum processes
- Bridged the gap between technical teams and banking stakeholders, ensuring alignment on priorities, managing expectations, and delivering on key performance indicators.
- Assisted with multi-site Scale Agile Framework (SAFe) quick start and Release train launches
- Collaborated with QA team to ensure testing efforts align with system deliveries and business Processes
- Supported the Release Train Engineer (RTE) to manage and optimize the flow of value using agile processes.
- Performance Metrics: Regularly tracked and reported on team velocity, backlog management, and sprint goals, providing actionable insights for senior management decision-making
- Utilized JIRA, Confluence, Microsoft Project, SharePoint, excel, and PowerPoint to manage agile projects from planning to release.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Applied agile methodology to shorten cycle time and achieve target margins.
Scrum Master
Canadian Imperial Bank of Commerce (CIBC)
12.2018 - 12.2020
- Facilitated daily standup scrum, sprint planning, sprint review(demo), sprint retrospective, release planning, and other related meetings with scrum teams and stakeholders
- Planned Agile best practices and encouraged team cohesion, overcoming impediments to improve velocity, prevent technical debts and remove hurdles to productivity
- Enabled and supported two scrum teams’ transition to agile development in three months which increased productivity by 64%
- Collaborated with scrum team to develop user stories and story points in sprint
- Assisted Product owners with backlog prioritization using MoSCoW, requirements gathering, product backlog grooming, release planning
- Implement Kanban methodology for the helpdesk department to optimize team outcome
- Leveraged existing knowledge of understanding of the bank's digital products to support Product Owner and development team to create value driven increments that meet Definition of Done (DoD)
- Protected my development Team from external interruption which could affect their throughput and effectiveness
- Protected the team from over commitment and disruption during sprints
- Created an open and trust-based environment, which enhances a focus on delivery and facilitates continuous improvement of valuable products
- Ensured transparency of the product backlog, sprint backlog, burndown chart and communicated team overall progress tracking burndown metrics, velocity, and productivity
- Worked with the development team and product owner to maintain a prioritized and prepared backlog and plan upcoming releases
- And assisted the team in drafting the team’s agreement, acceptance criteria of all User Stories and test plans
Project Manager/Scrum Master
Zenith Bank Plc
03.2015 - 11.2018
- Spearheaded the transformation of the mobile software delivery team to Agile methodologies, driving a 40% increase in delivery speed
- Facilitated bi-weekly sprint planning, daily stand-ups, sprint reviews, and sprint retrospectives ensuring optimum team collaboration and productivity
- Worked closely with Product Owners to prioritize and refine the backlog, leading to more accurate delivery timelines and a 30% increase in customer satisfaction ratings
- Implemented key metrics (velocity, sprint burndown, lead time) to monitor team performance, identify bottlenecks, and recommend areas for improvement
- Provided coaching and mentoring to team members on Agile practices, contributing to a 25% improvement in code quality metrics
- Coordinated with cross-functional stakeholders, including Risk Management, Compliance, and QA teams, to ensure alignment with bank regulations and policies
- Managed and resolved team conflicts and impediments, creating a more focused and harmonious work environment
- Implemented SAFe framework to integrate the Scrum team’s efforts with broader organizational initiatives, ensuring alignment with the bank’s strategic objectives
- Successfully delivered four major app updates, incorporating user feedback, and fulfilling compliance requirements, without incurring any delays
- Trained and onboarded new team members, accelerating their integration into the team and reducing the learning curve by 50%
- Achieved project deadlines by coordinating with contractors/Ventors to manage performance.
Business Analyst
Zenith Bank Plc
08.2013 - 02.2015
- Facilitated business/technology discussions, as the liaison, between multiple business and technology teams
- Ensured adherence to project scope as the SME of business rules and strategy Supply business knowledge to technology teams (including architects, developers, vendors, systems analysts, project managers) to translate business requests, communicate changes, and provide overall requirements direction
- Prioritized test defects to assure critical issues are remediated prior to deployment, lead User Acceptance Testing to reconcile all business functionality interests and concerns
- Provided strategic goal explanations and status updates to senior leadership.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Education
MBA. Management, (WES Assessed) -
University Of Lagos
Lagos, Nigeria.BSC. Business Administration (WES Assessed) -
University Of Benin
Benin, NigeriaSkills
Proficient in Jira & Confluenceundefined
Certification
Professional Scrum Master (PSM)
Methodologies
- Agile-Scrum
- Kanban
- SAFe
- Waterfall
Timeline
Scrum Master/Agile Delivery Lead
Co-operators Insurance
08.2022 - Current
Scrum Master
TD Bank
01.2021 - 07.2022
Scrum Master
Canadian Imperial Bank of Commerce (CIBC)
12.2018 - 12.2020
Project Manager/Scrum Master
Zenith Bank Plc
03.2015 - 11.2018
Business Analyst
Zenith Bank Plc
08.2013 - 02.2015
MBA. Management, (WES Assessed) -
University Of Lagos
BSC. Business Administration (WES Assessed) -
University Of Benin
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