Audriana Seib
Riverside
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
23
23
years of professional experience
Work History
Server
Brandon's Diner
06.2023 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and concerns.
- Collaborated with kitchen staff to ensure timely food preparation and accurate order delivery.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
SERVER
Tommies Castaic Cafe
01.2018 - Current
- Serve food and beverages. Cashier and bussing tables. Preparing food, coffee, butter…etc.
- Providing a bright warm customer service to a small town restaurant for regulars and travelers.
SERVER
EMC Seafood
05.2018 - 01.2021
- Member of opening team.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Stock service areas with supplies, cleaning, and prepare tables for meals.
- Present menus to patrons and answer questions about menu items and offer recommendations upon request.
SERVER
Mike’s Diner
05.2008 - 03.2018
- Serve food and beverages. Cashier. Bussing. Training.
- Experienced several different owners which then allowed me to learn new computer systems and opening the restaurant from new perspectives.
BARISTA
Starbucks
04.2007 - 07.2008
- Prepare or serve hot or cold beverages, such as coffee, espresso, and blended drinks.
- Clean or sanitize work areas, utensils, or equipment.
- Team work. Switching duties throughout the shift such as working the bar then the register.
HOUSEKEEPER
Clean Sweep
01.2006 - 01.2007
- Sweep, scrub, wax, or polish floors and other surfaces.
- Wash windows, walls, ceilings and carpets.
- Giving quality work in detailing.
SERVER
Casa Lupitas
01.2003 - 01.2007
- Serving food and beverage in a small family owned restaurant.
- Cashiering, bussing and food preparation.
Education
High School Diploma -
Valencia High School
Santa Clarita, CA08.2002
Art and Music
College Of The Canyons
Santa Clarita, CA01.2008
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Order accuracy
- Food safety practices
- Multitasking and organization
- Positive guest interactions
- Team player
- Adaptable and flexible
- Reliability
- Problem-solving
Timeline
Server
Brandon's Diner
06.2023 - Current
SERVER
EMC Seafood
05.2018 - 01.2021
SERVER
Tommies Castaic Cafe
01.2018 - Current
SERVER
Mike’s Diner
05.2008 - 03.2018
BARISTA
Starbucks
04.2007 - 07.2008
HOUSEKEEPER
Clean Sweep
01.2006 - 01.2007
SERVER
Casa Lupitas
01.2003 - 01.2007
Art and Music
College Of The Canyons
High School Diploma -
Valencia High School