AUDREY RESTAD

Schedules and assists patients/members with program enrollment process, including patient/member education on available programs, eligibility and related requirements.
Coordinates with ODCHC staff, community partners, and others as appropriate to identify patients/members for program enrollment.
Refers patients/members to other inter-agency departments or community health/ social services as needed.
Attends meetings/trainings and reviews literature to maintain a current knowledge of programs and services available and pertinent regulations and eligibility requirements.
Coordinates with agency staff for publicity and outreach initiatives for availability of programs to patients and the community.
Proposes program initiatives for increased program enrollment.
Coordinates with other community agencies as appropriate for increased enrollment program capacity.
Tracks enrollment and program data.
Other duties and responsibilities as designated by supervisor.

• Work alongside the psychiatrist to provide assistance with Tele-psychiatry appointments
• Prepare and process patient referrals and transfer requests
• Organize and maintain patient chart filing system to promote quick data finding for staff
• Answer telephone calls to offer office information, answer questions, and direct calls to staff
• Greet and interact with patients to provide information, answer questions and assist with appointment scheduling
• Perform various administrative tasks by filing, copying and faxing documents
• Maintain current and accurate medical records for patients
• Help patients and provider complete necessary medical forms and documentation
• Provide case management
• Maintain confidential patient employee and company information in compliance with state policies and regulatory requirements
• Gather information assess and fulfilled callers needs and educated on important policies and procedures
• Apply administrative knowledge and courtesy to explain procedures and services to clients
• Use EHR to schedule appointments and manage client's chart
• Manage patient registration process confirming data accuracy and completeness
• Exhibit high energy and professionalism when dealing with clients and staff responded proactively and positively to rapid change

• Providing safe and efficient rapid covid-19 testing for correctional officers and staff inside the state prison

• Covid testing for correctional officers in prison all across California
• Providing a safe and clean environment to stop the spread of Covid-19
• Keep confidential information safe and private while testing
• Traveling and working in different environments
• Working under pressure
• Providing fast and efficient testing for correctional officers in different prisons

• Implementing behavior treatment plans with autistic children, assist children with day to day activities, monitor behavior, and record and collect data on progress

• Helping with daily living activities, transport to medical appointments, personal hygiene, meal preparation, feeding, dressing and undressing, toileting, housekeeping, and laundry

• Helping children with homework, changing infant diapers, cleaning, helping lead the teacher, planning activities, helping feed, keeping classroom clean and organized

• Cashier, handling money, customer service, remembering orders, and solving problems with orders