Audrey Utuza
Ottawa,ON
Summary
Dedicated Personal Support Worker with experience at Garry J Armstrong, skilled in compassionate care and dementia support. Proven ability to foster trusting relationships while maintaining safety and dignity for residents. Proficient in client records management and effective communication, ensuring optimal care and enhancing residents' quality of life.
Overview
1
1
Certification
Work History
Personal Support Worker Consolidation Placement
Garry J Armstrong
Ottawa, Ontario
04.2025 - Current
- Facilitated clients' personal hygiene maintenance through dedicated assistance.
- Crafted nutritious meal plans for diabetic, low sodium, and high protein diets.
- Built trusting relationships with patients by prioritizing empathy and understanding.
- Maintained safety by ensuring proper storage of equipment at all times.
- Applied safe lifting techniques to support residents during transfers with a total mechanical lift.
Personal Support Worker Student
Garry J Armstrong
Ottawa, Ontario
02.2025 - 03.2025
- Supported clients with mobility challenges, facilitating transfers between bed and wheelchair.
- Collaborated with clinical staff to implement therapeutic and behavioral strategies.
- Reported patient concerns to nurse supervisor, ensuring delivery of optimal care.
- Monitored vital signs, fluid intake, output levels, and other key medical indicators.
- Documented patient progress and services provided, communicating changes to supervisor or case manager.
- Planned nutritious meals and snacks for clients, assisting with eating when required.
- Delivered personal care services, including bathing, dressing, and grooming.
Personal Support Worker Placement
Garden Terrace
Ottawa, ON
11.2024 - 12.2024
- Supported three residents in daily living activities, as per individualized care plans.
- Ensured a safe and hygienic environment in compliance with IPAC guidelines.
- Reported changes in resident behavior and condition to the nursing team.
- Assisted in palliative care routines.
- Built trusting relationships with residents and families.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
- Maintained clean and well-organized environment for client happiness and safety.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Education
College Certificate - Health Sciences
Algonquin College
Ottawa, ON06-2025
GED -
Algonquin College
Ottawa, ON07-2024
High School Diploma -
Grouped Scolaire Notre Dame De La Paix Cyanika
Kigali Rwanda08-2022
Skills
- Compassionate, respectful, and resident-focused care
- Ability to communicate with cognitively impaired residents
- Excellent time management and prioritization skills
- Works collaboratively in a team-based environment
- Reliable, punctual, adaptable, and tactful
- Physically capable, and emotionally resilient
- Upholds the dignity, privacy, and choices of residents
- Laptop and tablet operation
- Dementia care
- Client records management
Certification
- FIRST AID and CPR
- Vulnerable sector check
- Gentle Persuasive Approaches
- Workplace Hazardous Materials Information System
- Occupational Health Safety Act
- Mechanical Lift Transfers
- Assisting with Meal
Languages
English
Full Professional
French
Limited
Swahili
Elementary
References
References available upon request.
Timeline
Personal Support Worker Consolidation Placement
Garry J Armstrong
04.2025 - Current
Personal Support Worker Student
Garry J Armstrong
02.2025 - 03.2025
Personal Support Worker Placement
Garden Terrace
11.2024 - 12.2024
College Certificate - Health Sciences
Algonquin College
GED -
Algonquin College
High School Diploma -
Grouped Scolaire Notre Dame De La Paix Cyanika
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