Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. I aim to leverage my abilities to fill your company's vacancy successfully. Frequently praised as hard-working by my peers and management staff, I can be relied upon to help your company achieve its goals.
Overview
2
2
years of professional experience
Work History
Motivator/Club Attendant
GoodLife Fitness
08.2023 - Current
Reduced employee turnover with effective onboarding processes and ongoing support.
Facilitated open communication among team members, fostering strong working relationships and increased collaboration.
Be Pleasant and Present with every greeting and interaction.
Greet Members as they come into the Club and check them in for their workout.
Greet Potential Members who have appointments or come into the Club as walk-ins, Sell memberships, take payment and direct them accordingly.
Please handle incoming calls from Members and Potential Members. This includes answering the phone within three rings, taking messages, or booking appointments.
I possess in-depth knowledge regarding memberships and all club services and amenities, and I am able to sell these products when opportunities arise.
Assist members by possessing an in-depth knowledge of all our systems to be able to answer member questions efficiently, resolve member issues or concerns, make updates to member information, sell memberships, services, products and amenities, etc.
Complete Club runs and cleaning tasks as required to maintain cleanliness standards.
Complete any other tasks required to provide an exceptional experience for Members and guests.
Front Desk Receptionist
Cambrian College Residence And Conference Center
01.2022 - 08.2023
Build positive and inclusive community, Cultivate intentional group and individual connections, and Organize community building and social activities.
Provide overall peer leadership to residents; adhere to College and Residence Life policies (e.g. Resident Handbook and Housing Contract) as well as state, local, and federal laws and ordinances; refer and encourage students to utilize academic and student success resources on campus,
Respond to resident needs, facilities concerns, and emergencies,
Manage residential facilities through inspections, rounds, and reports; assist students and Hotel guests with personal, academic, and transition concerns; encourage cooperative and considerate living environment; Help resolve roommate or group conflicts that may arise.
I managed high-volume phone calls, directing inquiries to appropriate personnel for quick resolution.
Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Resident Advisor
ST. CLAIRE COLLEGE AND CONFERENCE CENTER
08.2022 - 12.2022
Build a positive and inclusive community, Cultivate intentional group and individual connections, Organize community building and social activities, Provide overall peer leadership to residents, Adhere to The College and Residence Life policies (e.g Resident Handbook and Housing Contract) as well as state, local, and federal laws and ordinances, Refer and encourage students to utilize academic and student success resources on campus, Respond to resident needs, facilities concerns, and emergencies, Manage residential facilities through inspections, rounds, and reports, Assist students with personal, academic, and transition concerns, Encourage a cooperative and considerate living environment Help resolve roommate or group conflicts that may arise
Receptionist
ST. CLAIRE COLLEGE AND CONFERENCE CENTER
05.2022 - 12.2022
Performing all check-in and check-out tasks, Managing online and phone reservations, Informing customers about payment methods and verifying their credit card data, Providing information about hotels, available rooms, rates and amenities, Respond to clients' complaints in timely and professional manner
Education
Completed Coursework Towards High School Diploma -
Lasalle Secondary School
Diploma In Fitness Health Promotions Candidate -
Cambrian College
Sudbury, ON
04.2025
Skills
Sales training
Merchandising expertise
Cash register operations and cash handling
Positive Attitude and Energetic
Computer skills and operations
Communication skills
Languages
Italian
French
English
Volunteer Hours
300+
Driver License
Full License G
Vaccination Status
Vaccinated + Booster
Other Experience
Musical Theatre Experience
Personal Training Assisting
Timeline
Motivator/Club Attendant
GoodLife Fitness
08.2023 - Current
Resident Advisor
ST. CLAIRE COLLEGE AND CONFERENCE CENTER
08.2022 - 12.2022
Receptionist
ST. CLAIRE COLLEGE AND CONFERENCE CENTER
05.2022 - 12.2022
Front Desk Receptionist
Cambrian College Residence And Conference Center
01.2022 - 08.2023
Completed Coursework Towards High School Diploma -