Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Audrey Rozon

Milton,ON

Summary

Adaptable individual with a solid background in customer service roles. Known for attention to detail and a proactive approach to problem-solving. Ready to contribute to a dynamic team and support a positive customer experience.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Seasonal Worker

Nike Store
Niagara-on-the-Lake, Ontario
11.2025 - Current

· Greet customers and provide friendly, helpful service.

· Help customers find products that meet their needs.

· Answer questions about products, sizes, and features.

· Restock shelves and assist with in-store inventory flow.

· Keep store clean, organized, and customer-ready (floors, shelves, etc.).

· Communicate with managers and teammates to ensure smooth store operations.

· Attend any store events or training sessions.

· standing for long periods, bending, reaching, lifting, or climbing ladders to stock displays.

Cashier

Fortino's Canada
Burlington, ON
05.2023 - 08.2025
  • Scanning and ringing up items accurately at the checkout
  • Handling payments (cash, debit, credit, gift cards, and store rewards)
  • Bagging groceries carefully and efficiently
  • Providing customer service (greeting customers, answering basic questions, being polite and helpful)
  • Following store policies (price checks, coupons, returns, age-restricted items—handled according to store rules)
  • Keeping the checkout area clean and organized
  • Balancing the cash register and following cash-handling procedures
  • Assisting with store promotions (loyalty cards, sales, donations, etc.)
  • Calling for help when there are price discrepancies or customer concerns
  • Working as part of a team with supervisors and other staff

Crew Member

McDonald's
Oakville, Ontario
12.2022 - 05.2023
  • Prepared food items according to safety and quality standards.
  • Maintained cleanliness in work areas and dining environment.
  • Provided friendly customer service during order taking and payment processing.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Followed procedures for food storage and waste management efficiently.
  • Assisted in training new crew members on operational tasks and responsibilities.
  • Stocked supplies and managed inventory levels in designated areas.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.

Education

Bachelor of Arts - Child And Youth Studies

Brock University
St. Catharines
04-2031

Skills

  • Mathematical proficiency
  • Organizational skills
  • Team collaboration
  • Attention to detail
  • Dependability
  • Integrity

Certification

First Aid and CPR training – Basic Rescuer CPR C + AED / Expires June 2027

Timeline

Seasonal Worker

Nike Store
11.2025 - Current

Cashier

Fortino's Canada
05.2023 - 08.2025

Crew Member

McDonald's
12.2022 - 05.2023

Bachelor of Arts - Child And Youth Studies

Brock University
Audrey Rozon