Audrey Langille
Truro,NS
Summary
Accomplished retail manager with a proven track record at Sears, enhancing customer satisfaction and streamlining operations. Expert in organizational development and sales analysis, achieving significant improvements in inventory management and staff performance. Skilled in customer assistance and time management, consistently exceeding performance targets through strategic planning and effective team leadership.
Overview
34
34
years of professional experience
Work History
Store Associate/Assistant Store Manager
Great Canadian Dollar Store
10.2017 - Current
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Count the cash registers and get the deposit ready for the bank.
- Receive the orders coming into the store.
- Place orders with vendors and analize what the store needs for stock.
Department Manager
Sears
09.2007 - 10.2017
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Led a team of professionals to consistently achieve or exceed performance targets.
- Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Cashier/Shift Manager
McDonald's
05.1990 - 06.2007
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Managed employees on the back shift.
- Counted all the registers and did the deposit to take to the bank.
Education
High School Diploma -
Cobequid Educational Centre
Truro, NS06.1994
Skills
- Product display
- Organizational Skills Development
- Customer Assistance
- Time management
- Merchandizing
- Analizing sales
Languages
English
Native or Bilingual
Timeline
Store Associate/Assistant Store Manager
Great Canadian Dollar Store
10.2017 - Current
Department Manager
Sears
09.2007 - 10.2017
Cashier/Shift Manager
McDonald's
05.1990 - 06.2007
High School Diploma -
Cobequid Educational Centre
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