Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Audrey Jespersen

Vancouver

Summary


Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in Speech Sciences and proficient in communication skills and working well with a diversity people. Committed to making significant impact through dedication and proactive approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Waitress/Barista

Granvilles Coffee
08.2018 - 08.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards in a very fast-paced, busy environment
  • Exhibited strong multitasking abilities, balancing working on the cash register taking orders, making drinks, making and running food, and restocking.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Worked closely with the members of the community, and maintained relationships with customer and coworkers, providing excellent and friendly service.

Lifeguard/Swim Instructor

City of Quesnel
05.2021 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of patrons in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Worked at the front greeting patrons, taking payments and answering questions
  • Taught swimming lessons to a variety of swimmers at all ages, levels and abilities. I geared my lessons to best support my individual swimmers needs in order to best maximize their success and help them feel comfortable and safe in the water
  • Acted as a supervisor from July 2023 to August 2024. This involved overseeing fellow employees, making sure safety standards were met, checking and fixing break schedules, covering shifts if needed, making sure maintenance was done, and working closely with the public and taking care of patron needs. I was often in charge of opening the pool where I would be the first one there in the morning performing duties such as counting the till, cashing in and setting up the POS system as well as ensuring that all other duties were done in order to safely and effectively open the pool.

Tap Room Server

Barkerville Brewing Company
05.2023 - 08.2024
  • Worked closely with the community in small local brewery, creating a warm and welcoming environment
  • Often tasked with opening and closing the taproom alone while taking care of customers, pouring beer/making drinks, making and running food, and cleaning and restocking
  • tasked to cash-in in the morning and count the till and cash-out at night
  • Assisted in training new staff
  • Worked well with other members of the brewery staff
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled situations with violent or combative customers in a professional manner following the brewery policy

Life Guard/Swim Instructor

City Of Vancouver - Board Of Parks And Recreation
02.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Teach swimming lessons to a multitude of swimmers at varying levels, promoting a fun safe environment and adjusting my lessons to best fit my swimmers needs in order to help them feel comfortable in the water and best support their success.
  • Engage with the public in a friendly professional manner, answering questions ans solving problems brought to my attention
  • Work closely with the parents of my students in order to best give them the support they need in my lessons and help them reach their goals

Education

Bachelor of Arts - Speech Sciences

University of British Columbia
Vancouver, BC
05-2025

Skills

  • Strong communicator
  • Effective problem-solver
  • Teaching skills
  • Lesson planning
  • Differentiated instruction
  • Resilience
  • Time-management
  • Social-emotional intelligence
  • Public relations
  • Employee management and scheduling
  • Conflict resolution skills
  • Organizational skills

Languages

English
Native or Bilingual
French
Limited Working

Certification


  • CPR/AED Certification
  • Swim For Life Instructor (SFLI)
  • National Lifeguard (NL)
  • Standard First Aid
  • Serving it right

Timeline

Life Guard/Swim Instructor

City Of Vancouver - Board Of Parks And Recreation
02.2024 - Current

Tap Room Server

Barkerville Brewing Company
05.2023 - 08.2024

Lifeguard/Swim Instructor

City of Quesnel
05.2021 - 08.2024

Waitress/Barista

Granvilles Coffee
08.2018 - 08.2021

Bachelor of Arts - Speech Sciences

University of British Columbia

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Audrey Jespersen