Audrey Cooper
Fremont
Summary
Dynamic professional with a strong background in rehabilitation and customer service, honed at Noah's New York Bagels. Skilled in post-surgical rehabilitation and effective communication, I excel in fostering positive relationships and enhancing patient experiences. Proven ability to adapt in high-pressure environments while maintaining attention to detail and organizational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier/Lead Sandwich Maker
Noah's New York Bagels
06.2023 - Current
- Trained new cashiers on company policies, ensuring consistent quality of service across the team.
- Maintained cleanliness and organization of the checkout area, creating a pleasant orderingexperience for customers.
- Promoted store loyalty programs to increase repeat business and enhance customer relationships.
- Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Athletic Trainer Intern
Mike Rodgers
12.2024 - Current
- Assisted in the coordination of medical care for injured athletes, ensuring timely treatment and recovery support.
- Supported rehabilitation efforts for injured athletes through targeted exercises and treatments.
- Maintained accurate records of athlete injuries, treatments, and progress reports for effective long-term care management.
Physical Therapy Intern
Arthur Joseph Ting, MD
10.2024 - 02.2025
- Maintained a high level of proficiency with rehabilitation equipment setup, maintenance, and usage for optimal results during therapy sessions.
- Actively sought feedback from supervising therapists regarding clinical performance, leading to consistent professional growth and improvement.
- Increased patient satisfaction through empathetic communication and active listening skills.
- Implemented therapeutic modalities such as ultrasound, electrical stimulation, and heat/cold therapies to alleviate pain and promote healing.
Athletic Trainer Intern
Washington High School
09.2023 - 02.2024
- Promoted a positive learning environment by fostering open communication between athletes, coaches, and medical staff.
- Maintained accurate records of athlete injuries, treatments, and progress reports for effective long-term care management.
- Conducted comprehensive evaluations of athletic facilities to identify areas for improvement in safety or accessibility standards.
- Actively contributed to interdisciplinary teams working towards injury prevention initiatives at both the individual athlete level as well as team-wide approaches.
Party Host
Earl Anthony's Dublin Bowl
06.2022 - 07.2023
- Supervised children's activities, maintaining happiness, safety and well-being.
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Provided support during high-volume periods by assisting other hosts in managing multiple parties simultaneously without sacrificing quality of service provided at each event.
Education
High School Diploma -
Washington High School
Fremont, CA06-2025
Skills
- Post-surgical rehabilitation
- Rehabilitation techniques
- Taping techniques
- Player evaluations
- Time management
- Attention to detail
- Organizational skills
- Effective communication
- Adaptability and flexibility
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- ServSafe Food Handler's Certification
- California Driver's License
- First Aid Certification
Timeline
Athletic Trainer Intern
Mike Rodgers
12.2024 - Current
Physical Therapy Intern
Arthur Joseph Ting, MD
10.2024 - 02.2025
Athletic Trainer Intern
Washington High School
09.2023 - 02.2024
Cashier/Lead Sandwich Maker
Noah's New York Bagels
06.2023 - Current
Party Host
Earl Anthony's Dublin Bowl
06.2022 - 07.2023
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- ServSafe Food Handler's Certification
- California Driver's License
- First Aid Certification
High School Diploma -
Washington High School
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