Audrey Baenziger
San Jose
Summary
I have been a reliable employee and have been dedicated to my work. I have prioritized creating relationships with my co-workers and managers to help add to the store environment. I have a strong history of giving wonderful customer service and creating meaniful expieriences for customers.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
Los Gatos
03.2025 - Current
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Kept up-to-date records of sales transactions using point-of-sale systems.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Shift Supervisor
Starbucks
Salinas
04.2022 - 03.2025
- Ensured all safety and sanitation regulations were met throughout the shift.
- Collaborated with management to plan special events or promotions.
- Developed strategies for improving operational efficiency and customer service levels.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Barista
Starbucks
Salinas
09.2020 - 03.2022
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Created promotional displays for advertising special events or promotions at the cafe.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Assistant Swim Instructor
Monterey Sports Center
Monterey
12.2019 - 03.2020
- Organized and maintained pool equipment, including lane lines, kickboards, pull buoys, flotation devices and other supplies.
- Encouraged swimmers to challenge themselves while providing a safe learning environment.
- Assisted with set-up, clean-up before, after classes as needed.
- Instructed participants in water safety skills such as floating, treading water and rescue techniques.
- Assisted the head swim instructor in planning and conducting swimming lessons for all ages.
Lifeguard
Titus Park swim and tennis
Salinas
06.2019 - 11.2019
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Enforced all safety regulations and posted rules for patrons.
- Reported any unsafe conditions or suspicious activity to management immediately.
Education
Associate of Arts - Arts And Humanities
Monterey Peninsula College
Monterey05-2023
Skills
- Customer service skills
- Patience
- Cleanliness
- Organized
- Friendly
- Problem-solver
Timeline
Barista
Starbucks
03.2025 - Current
Shift Supervisor
Starbucks
04.2022 - 03.2025
Barista
Starbucks
09.2020 - 03.2022
Assistant Swim Instructor
Monterey Sports Center
12.2019 - 03.2020
Lifeguard
Titus Park swim and tennis
06.2019 - 11.2019
Associate of Arts - Arts And Humanities
Monterey Peninsula College
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